User Submitted Reviews

Northridge Health Center, Inc North Ridgeville, Ohio 44039

I would never recommend putting your loved one here. I have been an STNA for 12 years so I understand that it is a tough job but there is no reason for the aides not to shower their residents or answer their lights. My husband and I have a family member at this facility and they have been there for a year and a half now and we are currently looking for somewhere else. Some of the people there are nice but majority of them are rude and do not care how you feel or if your loved one is taken care of. I have caught them not giving meds they are supposed to give, not changing or cleaning our loved one. Half the time they do not get their showers. I just thought that people needed to know that when you are looking for a place to take your loved one in hopes that they would care for them maybe even a quarter of what you would, Please do not choose this place!

Amherst Manor Nursing Home Amherst, Ohio 44001

My mother-in-law has been in Amherst Manor for almost 3 years now. She has dementia and when we ask her what she does she says she is bored, but that is because she don't remember. She does go to most of the activities that they have and there are pictures to prove it. The staff is just wonderful. They are very caring and helpful. The aides are also very nice, friendly to not just the residents but the family also. I could go on more about how good this place is.

Wesleyan Village Elyria, Ohio 44035

Cleanliness was an issue with me, especially carpeting, cracks in bathrooms( needing calking) furnishings outdated, old! Carpeting stains were aweful.,staff was very polite helpful and knowledgable. Ratia of nurse to patient care could have been better.

Keystone Pointe Health and Rehabilitation Lagrange, Ohio 44050

My father was there for 11 days until his death. It was a nightmare. Not all nurses were training in pallitive care, and my father suffered more than he should have.

Amherst Manor Nursing Home Amherst, Ohio 44001

On dementia unit there is overcrowding with 3 patients to a room. No mental stimulation. Patients able to express themselves state being bored, nothing to do but sleep. Poor sanitary practices, i.e., fecal material found on floors, urine on pillow cases, incontinent patients sitting on dirty, smelly, wheelchair seats, filthy wheelchairs. Nurses and aides do not familiarize themselves with individual patient needs and put patients at risk for fractures, etc. Patients with dried food around mouth and food caked under nails, not cleaned after eating. The list goes on…………

Wesleyan Village Elyria, Ohio 44035

I found this facilty to be excellent in the care and therapy given to my aunt while in the care of Wesleyan Village.

Although she was only there for care and rehab after her surgery, she was taken care of very well.

Her rehab and therapy were excellent even though my aunt was not very cooperative with the staff. I would recommend this facility very highly.

Keystone Pointe Health and Rehabilitation Lagrange, Ohio 44050

Nursing care to geriatric patients is far below the standard of care. Did not listen to the patient or family regarding patient's needs. Received no improvement/change after speaking with DON and the adminstrator. If you do not know what should be done for your loved one do NOT send them here!

Wesleyan Village Elyria, Ohio 44035

My grandmother was at this facility 5 yrs ago. I chose to write this review after many years of considering it, and 5 years of her being gone. It was very difficult to find anyone there to answer our questions, or to get an aid for help at any point. They also happen to lose her dentures with no explanation, as well as her walker. I feel they staff low, considering how much this facility charges, and their employees have a lack of compassion for the elderly. The most I saw of any employee was the person administering the drugs.

Northridge Health Center, Inc North Ridgeville, Ohio 44039

Staff uses foul language in front of residents and visitors (shit, bullshit, crap, fuck) Safety issues….letting residents fall asleep with dentures in mouth (happened to my father-in-law, I walked in his room and he was napping and dentures were loose and falling to back of mouth), denture cups not labelled (he has a roommate). Have spoken to director of nursing several times who assured me that this would be taken care of. No improvement. Had call Ombudsman for help. Suggested I talk to administrator. Talked to administrator..still no improvement. Ohio Ombudsman is doing an investigation.

Keystone Pointe Health and Rehabilitation Lagrange, Ohio 44050

Nursing staff is under trained and most have no compassion! The good ones are over worked trying to compensate for the others. Therapy department is wonderful.

Keystone Pointe Health and Rehabilitation Lagrange, Ohio 44050

Tremendous service. Therapy wonderful. Food Awesome. Nursing Staff led by an outstanding Head Nurse Lori. All of the staff were attentive my fathers needs and the families need to know what to expect. Thanks to a wonderful group of care givers.

Keystone Pointe Health and Rehabilitation Lagrange, Ohio 44050

The staff is totally incompetent to treat cardio-rehabilitation patients. They should NOT be licensed to accept cardiac patients.

Keystone Pointe Health and Rehabilitation Lagrange, Ohio 44050

mean to residents!

Keystone Pointe Health and Rehabilitation Lagrange, Ohio 44050

Food is substandard. Canned, frozen, unoriginal. Staff tries hard but coroporation is so profit conscious that residents needs are barely met. It's too bad. I wouldn't put a dog in a Provider Services facility.

Amherst Manor Nursing Home Amherst, Ohio 44001

Both my grandparents finished out their last days at Amherst Manor and the staff was very nice the facility was clean and we were very pleased with their care.

Amherst Manor Nursing Home Amherst, Ohio 44001

I would not send a dog to this facility.