2 Star User Review
My mother was here when she hurt her hip and leg. The facility didn't have her medicine correct, even though she was transferred from St. Thomas hospital. I found out by accident that she wasn't getting her insulin! My mother could have died because of their negligence.
The food is absolute slop, I took my moms food in to her the entire time she was there. The "nursing" staff are lazy and unconcerned, and very slow to answer a call. I continually asked to be informed when the doctor had seen my mother and updated on her treatment plan, but I received no calls. I finally had to go to the nursing director myself. Just a horrible place, if you care about your loved on, do NOT place them at Falls Village.
Replies to This Review
I'm sorry you went through this. I just dont understand the amount of money we pay to care for our loved ones and WE as the family do the work. I had to bath my loved one. I put a spot on the sheet of the bed to see how long it would take to change it. well were on day 12 and it's there. My family member didnt recieve her medication the first night nor the pain medication and suffered all night long. Were almost out of there and when were gone Look out I am calling the STATE. So so wrong on every level but we had no choice but to go there due to insurance.