Review of Diversicare of St Theresa

1 Star User Review

Care of my family member was very poor. They were very interested in performing and billing for therapies he did not need and did not benefit from. The place is understaffed and patient needs are not addressed. Every time I went there, my father was begging me to get him something to drink. They were negligent in his care and did not follow through on care needs requested. They were next to impossible to contact and you had to be there to speak to anyone. They always had an excuse and would lie to your face. Many of the staff don't care about the residents or their jobs. Turn-over is excessive. This used to be a good place under Mercy, but under Diversicare it has gone dramatically down hill.