User Submitted Reviews

Lake Pointe Rehabilitation and Nursing Center Conneaut, Ohio 44030

This place is disgusting they are a bunch of kllers!! They will kill your loved ones. Do not send a family member here they are disgusting.

Lake Pointe Rehabilitation and Nursing Center Conneaut, Ohio 44030

I was very impressed with Lake Pointe. The level of care is far greater than other living options available for my dad.

Lake Pointe Rehabilitation and Nursing Center Conneaut, Ohio 44030

This facility is by far one of thee worst places i have ever been to. They kitchen never has food..workers do not take food temps (were told to just write a number down incase state comes and inspects..ecolab has given numerous warnings about this wall and shelf that is completely rotted and is a breeding ground for roaches, said its a health hazard and nothing has been done to fix it yet (they ignore the notices)…management is a joke and will put all blame on employees rather than taking fault..I feel terrible that the residents and kitchen staff esp 2 cooks that have been fired wrongfully..i dont care about the kitchen management cuz they dnt care about them except that salary pay).. I hope somebody comes and shuts it down..and i will keep making those calls until something is done in there.

Lake Pointe Rehabilitation and Nursing Center Conneaut, Ohio 44030

The nurses and aides are very friendly and sociable.

The food is decent id you can actually manage to receive what you asked for.

The kitchen consistently sends dinner out at varying times which has resulted in me having diabetic crashes from receiving insulin shots 45-75 minutes before my meal.

They re constantly running low on supplies, or straight up don't have things they should(like medications, cleaning supplies, clean linens, etc).

There seems to be SERIOUS breakdowns in communication between the various levels of staff.

Overall…. I do NOT recommend this facility if you have any other options.

Andover Village Retirement Community Andover, Ohio 44003

This facility was dirty. There was dried blood on my moms beds that was there before she got there. The nurse said it looked like dried food which either way it was not cleaned before they put my mom in it. The head boss came at one point she ask me if she put my mom in a new CLEAN room would I let her stay unreal. The floors had dried mud and dirt the bathroom toilet was disgusting. there was 10 foot of leaves in the hall way when you walked in the 24 door. the cabinet doors were installed wrong leaving gaps up the top. they didnt check the alarm installed on my moms bed and it made the call light turn on 2 hours later this was just a dirty place I am ashamed that I let my mom stay 1 day in there before I got her out of there.

Geneva Village Retirement Community, Ltd Geneva, Ohio 44041

Greatly understaffed..Food is awful!

Eagle Pointe Skilled Nursing & Rehab Orwell, Ohio 44076

The people at the facility make it what it is. From the top down they are nice and care about their residents.

Ashtabula County Nursing Home Kingsville, Ohio 44048

Very few excellent doctors to chose from. Facility is excellent but lack of staff is a major concern. Would only recommend for a family member not in need of detailed nursing as attention to the details seem lacking at the best.

Pine Grove Healthcare Center Geneva, Ohio 44041

Facility has some really great nurses and CNA's. Unfortunately the facility is grossly understaffed on all shifts! Administration is new and dropping the ball much of the time. Food services are atrocious with some residents not receiving meals and the timing of meals could be better. The food itself is very inconsistent. Some things are cooked well other things are horrible. The director of the kitchen is concerned more with getting stuff done under budget and under labor mandates. Cleanliness is a real problem. It is an old beat-up facility and housekeeping is mostly understaffed and slow. Maintenence too is a serious problem. Would I have sent my parents there? No I would not have. Rooms are extremely tiny. I give only ONE STAR because I feel the overworked staff deserves at least that. They try very hard to deal with 71 beds with a total of 7 CNA's on 1st shift, 5 CNA's on 2nd and only 4 CNA's on 3rd. There is one Med-Tech on during 1st and 2nd shifts, none on 3rd. There are 2 nurses on the main floor 1st and 2nd shifts but only one on 3rd shift. Sub-acute floor (10) beds has one nurse on all shifts. I included the sub-acute's CNA's with the totals above. I have been as honest and fair as possible. I have been here over 2 years, I am planning to leave shortly. The staff are all leaving, that is why. It seems that the newly hired people are annoyed whenever a resident asks for something.

Andover Village Retirement Community Andover, Ohio 44003

Nice people. Great care. Best possible outcome.

Andover Village Retirement Community Andover, Ohio 44003

The first thing that hits you is the URINE smell in the front lobby.

Social work dept. is lousy, not sharing verbal information, female has been her job posssibly too long to care anymore….Need to uphaul staff.

Andover Village Retirement Community Andover, Ohio 44003

The home radiates a warm/caring environment. They take good care of my brother and have always been forthcoming about sharing information about his needs/care.

Geneva Village Retirement Community, Ltd Geneva, Ohio 44041

The people that work there are very rude and nasty.

Geneva Village Retirement Community, Ltd Geneva, Ohio 44041

Very Rude LPN staff…1st 2nd and 3rd Shifts….CNA's very not trained well by the good old nursing staff…..the lpn's seem like they are the cna's friends not teammates…family member had no skin problems (etc..) bed sores, pressure sores, dry skin…family member has all these problems now including no elevation of feet all day no turning and no taking to the bathroom every 1-2hr….constantly wet. Please do not send your loved one here…Low standards in everything including help especially lpn's….find a better place they are out there.

Andover Village Retirement Community Andover, Ohio 44003

Staff was kind and kept our family well informed. Great therapy.

Jefferson Healthcare Center Jefferson, Ohio 44047

Ithank the lord my mom is in this facility. Great care, homelike setting, and people who actually give a hoot. The girls (and even one guy aide who she loves) treat mom like gold. She enjoys all the activties and feels jsut at home. Thanks for everything you do!

Andover Village Retirement Community Andover, Ohio 44003

Good care.

Andover Village Retirement Community Andover, Ohio 44003

Caring staff. If the need would arise I would take my mother back there.

Saybrook Landing Ashtabula, Ohio 44004

After checking into a multitude of nursing facilities to assist my ailing parent, I am quite pleased with this nursing home. The care my mother receives is extraordinary and the staff is always pleasant and kind to my mother as well as to me. I have never seen her neglected nor has she had anything negative to say about any of the employees. I was VERY fortunate to have stumbled upon this facility and am very glad that I did! My mother is happy, and if she is happy then that makes me very happy!

Saybrook Landing Ashtabula, Ohio 44004

Why are these elderly folks subject to the profit margins of the FOR-PROFIT owner??? This place is understaffed with nurses and aides. The care is sub-par because of the staffing issues. Saybrook Landing has the potential to be a 5-star facility but until the human patients are treated with competent care and put before profits, it will be sub-par. Unfortunately, there are way too many elderly people who cannot speak up for themselves so when a patient comes along that can, nurses and aides get attitudes…"I'm doing you a favor." attitude that is just not acceptable. IF you have a loved one here…CHECK ON THEM FREQUENTLY. SEE WHAT THEIR DAY IS LIKE WHEN STAFF THINKS YOU NOT WATCHING…I can assure you your loved ones are not treated with the kindness and respect they deserve. I have seen it and heard it all via phone and visits. A shame.

Andover Village Retirement Community Andover, Ohio 44003

A great set up with the emergency room next door. Great staff. Exceptional wound care.

Andover Village Retirement Community Andover, Ohio 44003

The aides are ridiculously hard working for the most part. They are the ones that are the backbone in any nursing home. The staffing is limited though so they can't do the most important job care. The residents often feel like they are a bother.

Andover Village Retirement Community Andover, Ohio 44003

Excellent. Need I say more.

Andover Village Retirement Community Andover, Ohio 44003

One of the best places to work and the some of the best nurses on staff! It's friendly and it's a place any resident should be able to call home.

Geneva Village Retirement Community, Ltd Geneva, Ohio 44041

rude staff.