Review of Blue Ridge on the Mountain

1 Star User Review

Rating must have been done by the loosely used term "Administrator". Favoritism shown to residents and staff. Tropicana and fresh fruit for one temporary resident and the others got nothing. Remark in front of witnesses that Adm was going to get rid of the "old ones" and it was assumed that meant staff. Spent unwisely such as fake hardwood floor that is bubbling and will eventually peel. New carpet in hallways that residents have trouble rolling their wheelchairs over. Each time the facility is sold, it gets worse. Food preparation is unforgiveable. Lots of bed sores. Awful smells. MRSA.



Replies to This Review

I have been familiar to Mountain Trace for a while now. The quote favoritism of residents and staff isn't true, they have never gave Tropicana and fresh fruit to just one resident every resident is offered the same things the only time that is different is when the FAMILY brings "SPECIAL SNACKS" and request staff to give it to them as the RESIDENT ASKS!!! Residents that have trouble rolling over carpet need help from staff anyway it's NOT the carpet. I have not once seen a resident who can roll over the tile floor but not the carpet! As far as the fake hardwood floor as long as it is cleaned and kept properly who cares?? I'm sure if it bubbles they will fix it. I have never been to a nursing home or hospital that is bed sore free, amazing food, wonderful smells, and no MRSA or other bacteria have you?? If so please tell and I bet you only think those things because the truth isn't publicized such as the MRSA and other bacterias that are around they don't want you to know about. Oh! The smells have you ever thought the smell is coming from the room next door that occupies the person whom sadly can't control their bowels or bladder and has had a mess in their brief while in bed and since they can't move well is having to be changed while on pads on the bed and the smell lingers and shames them to know that YOU are offended by their impairments? So sad how people can only think of themselves and not others and put others feelings in front of themselves.