User Reviews » Universal Health Care Lillington

Patients Rooms and even the Restrooms were not very clean. Most of the Staff was not very friendly. Medications were not given in a timely manner. Had a complaint and went to the ADON and was told rather bluntly that my request would not be… Full Review

This home is ALWAYS short staffed w/ CNA's caring for 18 or more residents which results in neglect of care.... especially diaper changes. While this "home" has some very caring help that does their job as best they can, it has more that don… Full Review

The staff are friendly. The facility is clean and I am glad I chose Universal Health Care. Full Review

This faciltiy falls short in several areas.....The manner in which patients needs are handled.....When patients have been hospitalized and then return to the home it has been known to take over a week or more before medication is given at the… Full Review