Review of Margate Health and Rehab Center

1 Star User Review

My grandmother, 82 years old, was a rehab patient at this facility 3 different times. Rehab department was okay but the nursing staff was horrible! She rang her call bell to use the bedpan and had to wait 20 minutes for staff to assist her. When they finally came she had already been incontinent! Also, a nurses aide came into her room one morning to help her get dressed and turned the air conditioner on. My grandma asked her to turn it off and the CNA replied "oh honey, you'll be okay once you get your clothes on." Another example of the nursing staff's behavior is the time 2 CNA's assisted my grandma to the toilet, and then left the bathroom door wide open while they both (one was male) sat down on her bed and began gossiping about the facility. Meanwhile, two more aides entered the room and then it was like some break time in my grandmas room while she was trying to shit!!! Very rude and unprofessional. Sadly, my grandma also witnessed the nurse give her dependent roommate medicine, crushed in applesauce, without water or anything to drink! How heartless! The food was only edible about half of the time. Food is definitely not catered to the elderly. On her meal ticket under dislikes it said eggs and every morning she got eggs!! It is clearly obvious that this for -profit facility is not truly concerned about the well being of their residents or employees. They are way understaffed. On night shift there are only 6 nurses aides and 2 nurses to provide care to 120 patients! This is not safe for our loved ones! Overall, the experience was not enjoyable for my grandma, and I felt the need to visit her everyday to ensure that proper care and treatment was being provided. I would not recommend putting my loved one in this facility.