User Submitted Reviews

Cornerstone Nursing and Rehabilitation Center Dunn, North Carolina 28335

I would not give this rehab/nursing home one star. My father was admitted for rehab from the hospital, to help get his strength back and be able to walk. He was 84 years old and granted he had congestive heart failure, but he was admitted for rehab only. I live out of state, but would receive calls from a friend of his stating that the staff was not getting him out of bed for rehab. Unknown to me at the time, my father's health was continually going downhill. His friend called me the 7th of August,2013 and told me Dad was having difficulty breathing. I called the nursing home and asked that he be seen by a doctor. The answer I got to that was "We have a doctor come in once a month". I asked, what if someone needs to see one before then? I then told whomever I was speaking to I wanted my father seen immediately, as I was told he was having trouble breathing. Later that evening I got a call from Cornerstone stating they had admitted my father to the hospital. His stats when he got to the hospital were terrible. Pneumonia in his left lung, blood ox down to about 35 and blood sugar level down to about 30. Needless to say I headed out to Dunn. By the time I arrived, my fathers fingers and toes were blue, his kidneys had failed, his bp was kept up with dopamine and he had a bipack forcing air into his lungs. My father died on the 9th of August. If you have a loved one, do not leave them to be neglected at Cornerstone. I just wish I had lived closer and had been aware of the neglect.

Cornerstone Nursing and Rehabilitation Center Dunn, North Carolina 28335

"My grandfather entered this nursing home for rehab after he broke his hip. The therapy staff worked wonders for him and he was out of that place in no time! The nurses were fantastic; very patient and kind. I would highly recommend this place.

Cornerstone Nursing and Rehabilitation Center Dunn, North Carolina 28335

My mother entered Cornerstone in Feb. 2012 from another nursing home. She receives therapy , is taken to the activity room , enjoys the food, activities, and likes the cares she receives. The staff is very encouraging and friendly to her and other patients. I am very pleased with the calls and updates I receive concerning her care and when the nursing staff thinks she needs to see a physician, etc. The facility is not fancy , rooms are small but the care is very good in my opinion that care is what we want for our families

Cornerstone Nursing and Rehabilitation Center Dunn, North Carolina 28335

Dunn location has very high staff turnover rates as far as entry level. This location seems to always be running an ad for the same positions (Nursing, Activities, etc.) in the local newspaper which is very discouraging. The people that are hired for these positions apparently do not keep them for very long. Employees seem overwhelmed and low in their morale. Upper management seems to be the only staff that are able to keep their positions at this location for an extended amount of time.

Harnett Woods Nursing and Rehabilitation Center Dunn, North Carolina 28334

Harnett W. in Dunn NC has a pleasant facade, but the patient rooms are in desparate need of wall repairs & fresh paint. The poor excuse for wall decor in the rooms is a childlike bulletin board with horrible colors for borders & background, nothing resembling soft soothing colors one might find in a pretty picture. Instead, these bboards are Yellow background with a bright border. The patient I know has been moved to more than 2 rooms in less than 6 months and all the rooms have been this way. When staff was asked about room disrepair they brushed off concern with " they will be painting soon." Not seen evidence of paint or other improvements.

Patient has had multiple bed sores. Staff assures they are turning & moving according to guidlines. If this were the case there would not be sores!

Nurses making diagnosis of serious symptoms herself instead of "bothering" doctor to come & look @ their patient.

Staff not using sterile procedures when attending to patient's wounds.

Staff losing patient's clothes. Not just once in while, but 4 gowns & 8 socks in one week. This is a typical scenario, week after week, day after day.

If you take the time to inquire about "missing stuff" some of it will turn up in laundry room in "lost & Found" or in another pile near the washing machine, bleached to a different color & reeking of clorox. In a few days more of patient's clothes reappear in their closet. most likely after going thru laundry room after being worn by another person. THIS IS UNNECESSARY. ALL GARMENTS ARE MARKED WITH PATIENT'S NAME & ROOM NUMER WITH A LAUNDRY PEN.

I could continue, but I hope that this facility will be assisted in making improvements quickly without inconveniencing the residents. My friend that is still at HW will keep me informed of changes, & I will be able to see and smell the difference when I visit. Thank you for attending to this matter quickly.

Interested in your improvement

Cornerstone Nursing and Rehabilitation Center Dunn, North Carolina 28335

Curt, less than friendly staff. Confusing floor plan.