Review of White Oak Manor - Burlington

1 Star User Review

I give White Oak Manor the lowest possible score. When presented with facts regarding problems surrounding my mother's care, the management was rude and defensive. My mother did not receive a bath for a full week after her arrival. Patient calls for assistance would routinely go without a response for a half-hour or longer. White Oak refused to cover any portion of the repair costs required to fix my mother's hearing aid that was damaged while she was in White Oak's care. The facility simply does not have sufficient staff to attend the number of patients on site. And the management is not equipped and does not have the will to solve the problems.