My dad was there for 6 months and developed a stage 4 bedsore from neglect of turning him properly and a faulty air mattress. The nursing staff tries to attend to patients needs but the overall support is understaffed.The administration is…
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My dad was there for 6 months and although the nursing staff tries their best to attend to patients needs the overall support is insufficient for most patients needs. The administration is far worse and the doctor mostly ignores you. My dads…
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My Mom was in Norwich building 2nd floor 3 times since May 2014. Was just admitted again in May 2015. I have to say what a horrible experience it has been. It is like some of the nurses and aids do not care at all. All they do is point…
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This place is disgusting. My aunt has fallen many times in this place. She is on a vent and cannot express herself.
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My Mom was at Cold Spring Hills last year for a week on the first floor in the Norwich building and we had no problems at all. NOT THE CASE THE SECOND TIME AROUND! Mom was recently here again for another week on the second floor in the Norwich…
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This place is horrible if you need help you can wait hours and nobody cares but the therapy is very good
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I was in the Cold Soring/Syosett Rehab and I can't believe that this facility is allowed to be opened. It is the most uncaring, filthy place I have ever seen. I went there for physical therapy, but that too was a farce. Nurses never answer…
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This place is like sticking your self or loved one in a dark hole. Scary. When the lights go out at night I heard people crying and it was odd that there is no staff there to answer. Run don walk from this one. Run very poorly. Do not go by…
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i must say this has been a great experience the staff has made me feel comfortable from the time they came to see me in the hospital till the time i left. i was concerned that i would not be able to get back to work after i had a knee replacement…
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My brother had a sever stroke and went to Cold Spring Hills for Rehabilitation. The case manager called me on a Tuesday at 4:30pm and told me, while I was at work that my brother's insurance would no longer pay and I either had to pay $600…
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I must start by saying that not every building in Cold Springs Hills is bad. I am personally very disgusted with the Sea Cliff building second floor. From the day my father was admitted, it was nothing but chaos. Upon arrival, it was very…
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Disgusted! My mom was admitted on 5/19/11 in the afternoon. On Sat., 5/21/11, I signed her out! Many reasons in just a short time: inattentiveness of some of the staff members, the wing where her room was located stunk of feces, many of the…
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