User Submitted Reviews

Westhampton Care Center Westhampton, New York 11977

The facility is clean however, the administration is horrible. Do not sign anything for your loved ones. They do not communicate with the families and inform families of legal obligations. They are underhanded and will try to steal your money. It is horrible because your loved ones are struggling and ones emotions are high and the administration lie to families.

Westhampton Care Center Westhampton, New York 11977

Again, don't be fooled by the 5 star rating. My husband was in 4 nursing homes, he was 67yrs old. This was the worst one he was in. After being ignored that he couldn't breathe and no one would come to check, after about an hour and making the nurse come to the room it was discovered that his oxygen machine was unplugged . Very, very poor care. Totally went down hill there.

Westhampton Care Center Westhampton, New York 11977

My wife had been in this facility for a few months. Everyone had been wonderful to her and my family. From admissions to housekeeping that were very helpful and friendly. The nursing staff has been so caring that when I left for the evening I knew she was in the best of care.

Westhampton Care Center Westhampton, New York 11977

NOT A PLACE TO LEAVE A LOVED ONE!

My father, a 79 year old man, recovering from a debilitating case of pneumonia, is a patient at this facility. I cannot complain about the amount of physical therapy he is receiving. That part has been fine. However, as is the norm for most of theese places, they keep him stuck in a chair, in front of the nurses station, all day long. Now, when he was admitted, I was told that I could contact him as often as I liked. I was told that there was a phone in his room, by which I could reach him. So, when that failed, I had the operator connect me to the nurses station, on Unit 5, where my father currently is. It was at this point where things began to turn, for the VERY worse. Attempting to not drag this out; I will say that the nursing staff has been rude, cursing, after putting the phone down, to wheel my father to the phone. And, they, flat out, lie when they don't feel like rolling him over to take my call. Furthermore, they have allowed someone with a history of imprisonment to be listed as one of my fathers point of contact, (Don't they do background checks?) and have asked my fathers wife to not allow me to speak to my father. This was done because I complained to the administration staff. In doing so, I expressed that I was considering contatacting " http://www.jointcommission.org/ " to look into the matter. Then, in one of the CRUELEST act of mental abuse, that could be put on a patient. They HUMILLIATED my father, confronting him, and, thus, impeding his rehabilitation. My poor sister had all to do, in calming him down and was even too upset, herself, to speak to me about the matter. I would not even send somone on "Death row" to this establishment. And, do not be fooled by their 5 star rating. This is given by the managing company that is contracted to run theese ficilities. They usually hand out theese empty awards near the end of their contract, to coerce the contracted facility into renewing their contract. So, it is all self serving.

Westhampton Care Center Westhampton, New York 11977

Facility is understaffed and over managed, the management is more concerned with finding faults with employees and distracting them with workplace politics then allowing them to do their jobs. When the care of your patients is supposed to be your priority it is unfortunate to see a facility focus more on self importance than patient care!!!