Seriously under staffed! Meal time is very sad as residents must wait while two or three staff members try to feed 20 or more residents. This results in cold food, residents trying to get the food and dumping it on themselves or floor. Hygiene help for residents is severely lacking, I. e. Oral care, nail care! If you criticize anything the aides get really rude to you. They need to remember these are human beings who are loved and treat them with respect!