Review of Oneida Center for Rehabilitation and Nursing

5 Star User Review

In January, 2012 we were able to admit our mom to the skilled nursing unit on the third floor. While she seems to be doing well I have concerns about the cleanliness and the sanitary nature of the floors, especially the rest rooms. I strongly feel that alll the doors and door handles should be sanitized daily. There should be a bottle of anti-bacterial had soap on the sink not the dispenser as mom does not know how that works. The chairs that are in the sitting areas smell like urine and should be disinfected daily. All this is to prevent further infections to the patients and visitors, NO IF ANDS OR BUTS about it!!! If you want to be a five star unit. My older relatives that visit mom complain constantly about the area of town it is located.in. I Think that if you want to avoid any catrastophy that will be a costly event for the owners you must get some ARMED SECURITY GUARDS out in front to avoid an attack and robbery. I think cutting corners there was a HUGE mistake. I call constantly to be sure they assist mom with her hygene as she has always been a women of great pride in her appearance and dress. Our family wants to have her transferred to another facility, but I dont feel that moving her is the right thing to do at this point, but will for the safety of her and the family. As for the staff, I have met pretty much all of them and they are all AMAZING and should be compensated for going above and beyond their duties. If you again want to be A FIVE STAR FACILITY take care of your employees and the reward to you will be 100 fold. Thank you for your time and sincerely hope you address these issues PROMPTLY!!!!!



Replies to This Review

I feel the care of people on third floor skilled is horrible. They sedate way too much because they do not know what to do with the residents. Residents die too frequently too.

i am soooo sorry to hear that this place is such a dump. i wanted to visit a friend there but now i am afraid. i wish the state health department would close them down so my friend could be moved