1 Star User Review
The Center is nothing but a great physical therapy group one has to stay in HELL to take advantage of, as there is no out patient theapy. No linen, no decent food, nobody comes for 20 minutes, if they come at all, when you ring the bell. I had to actually get on the phone and call the front desk to ask for a bed pan…of course the nurse yelled at me. She said I was lucky they came at all, as it was only her and 2 aides for 40 people. The aides, most of them, are nice, but the mean ones at night make the place feel more like a Stephan King novel then a "health center"…LOL Some health center, wish you could see it, you'd know what I mean. I got out of there about a month ago, and I am still having nightmares…and I mean real nightmares. They deprived me of oxygen so many times…each time I had to call 911 who came to my rescue. It was told to me I'm not the only one who had that problem…again, it goes back to lack of help who really cares. I mean, in a Nursing Home/Rehab facility, wouldn't you expect them to have enough sheets and hospital gowns? They run out often…I had to wear the same gown for 3 days and staff was trying to put one of my dresses on another lady who said she didn't want to wear my dress and she knew it was mine as she had seen me in it! What if I had gone into PT and seen her in it? What if she couldn't talk to say anything? I wouldn't trust them with my little dog! My room mate kept asking to be sent to the Hospital as she was throwing up and couldn't keep anything down for a week…they would not let her go, talking her out of it each time…I called over the curtain that if she wanted to go to the hospital, it was her right. I was told to shut up and mind my own business…finally they let her go and a couple weeks later I heard she needed to get to the hospital sooner, and she died. She was only 49. Guess you get the idea about this "Center of Health"..they don't even cover you after they help you with the bed pan. I'll add more when I get the chance…but there must be better places. Facility is Disassocating it's self from the unpopular name "STONEHEDGE", insisting it be called it's new name:
Rome Center for Rehabilitation and Health Care, still located at 801 James Street, Rome, NY.
Here's a hint and some good advice - They do have an awesome rehab area - but come as an out patient…nobody should have to endure these horrendous, uncaring, filthy conditions. Many here are unable to talk, so I will be their voice. Keeping this in mind, the night nurses and last night even a supervisor, insisted I sleep on linen that became urine soaked while using the bedpan…of course I refused, as to have done so would have left me with raw skin by morning. Staff is really nice, but you can see they are over worked and under paid. The food is all from cans and Chef Ramsey would throw up on it. I am told a new person just bought the place a few weeks ago…still, there seems to be a lack of knowledge of oxygen use, since I have only been here a week and a half, and have alredy had to call 911 twice and they ran me to the ER at the Rome hospital….each time it was that I hadn't been given enough oxygen. I'll keep you posted how things go, as I'll be here awhile. I have to call the health dept. Monday, as they told the hospital they had a working Bi-Pap for me, and it hasn't worked one night! Also had to be taken to the hospital the other day (again) with side affects from not using the bi-pap. FYI- a bi-pap works while you are sleeping, to get rid of the dangerous gases left in our body from breathing.Again today I had to call all over on my phone, as the bells here get ignored. The first time I had to pee and poop- I almost didn't make it, as it took me an entire hour to get a nurse to help me.Then, in the afternnon it was oxygen I was out of!! Hows THAT for a scare?? To be without oxygen,bedridden, and nobody will come help you?