Review of The Highlands at Brighton

1 Star User Review

Experience was less than satisfactory.. and not only would not come there again.. would and have told others not to go there!

Many of the staff were fine people.. however, most seemed less than professional. Lots of kidding around, not attending to patients in professional manner.. was told to hurry up and get out of the bathroom.. because 'I have other patients to take care of'.. told to a 90 year old person.. frustrated that she had to be there in the first place!

Food was very unappealing. Did no expect a 5 star review.. but one star would have been appreciated. Tasteless.. and presentation was horrible. Many lunches and dinners consisted of sandwiches on 'spongie' white bread which is not a very healthy bread! All in all .. it was not a good experience. the PT staff was fine.. and the nursing staff for the most part were good.. But other than that.. I would not recommend this place to anyone. It seems as if there is new management and or ownership from when we used the facility last year.. What a difference a year makes!!!