Review of The New Jewish Home, Manhattan

2 Star User Review

Our family's experience was mixed. We met some expert care givers whose work and compassion deserve praise, and these people gifted us with their skill and care. On the other hand, there were basic lapses in care, communication and billing that haunt us.

Communication was haphazard and incomplete and added enormously to our family's stress as we scrambled to figure out how to get the care our father needed. We regularly got half answers and experienced missed appointments, which would have been alright if those were just glitches on the way to full answers and information. But they weren't. Be prepared for this kind of experience.