1 Star User Review
My 88 year old godmother was admitted to Mary Manning after she shattered her ankle last July, requiring 2 surgeries. She is still waiting (It is now December) for the nursing home to fax the required paperwork to her insurance company so that her claim can be processed. The insurance company has contacted the home in writing and by telephone since August, and I have spoken to social worker, supervisor of social worker, medical records department and the administrator who tell me "they are looking into it" My godmother just received a notice that if Mary Manning doesn't get their paperwork in by Dec. 15th they will drop her claim. This is appalling!
I feel very sorry for elders who don't have advocates. This is routine paperwork- nothing out of the ordinary. How can they treat patients this way?