User Submitted Reviews

Excel at Woodbury for Rehab and Nursing, LLC Woodbury, New York 11797

Excel at Woodbury is the best rehab center! After our experience in 3 other rehabs over the past 3 years, Excel was outstanding! The staff from housekeeping to the aides and nurses provided such a caring environment. Peace of mind is priceless when you have to leave the care of a loved one in someone elses hands. For 3 months Excel provided us that peace of mind and we are so grateful. Thank you for caring!

Glengariff Health Care Center Glen Cove, New York 11542

Was in this facility after a stroke. Don't let looks deceive you. It is nestled in the woods and it looks nice on the first floor with that fishtank, but it all ends there. It was probably cosmetically done like that for guests that arrive. Some of the staff are inattentive to your needs and have attitude problems. I was dropped in the bathroom by a staff member and she insisted it was my fault for slipping. Got arguments from staff late at night that I was going to the bathroom too much and they had better things to do. I said to myself right then and there that somehow in some way I'm going to get to the bathroom by myself as I felt I had a better chance not to get hurt even if I had to crawl. As it was bathroom doors did not close all the way so there was little privacy. The food was atrocious. I lost 15 lbs while I was there in 3 months. One day they forgot to give me my insulin shot which complicated the matter since I kept getting sugary foods in the first place so my sugar levels were always near 200. The top level was very hot as there was no AC on when I arrived. Bugs were all over the place. I do have some praise for the therapists as my PT and OT tried for me and showed concern. I liked the entertainment on the patio on Friday. All in all I would have liked some of the staff to be patients one day to see how it feels. I was happy to get out of that place alive.

Glengariff Health Care Center Glen Cove, New York 11542

Don't allow your loved one or your self to be admitted to this facility, it is truly a house of horrers. I was there for 20 days. During that time I lost 20 pounds, because the food is inedible. I had to beg and plead for my medication every day, until finally getting it 1 or 2 hours late.The nursing aids (3 of them) heard me pleading with my nurse for my medication, and mocked me by imitating me and laughing while standing just out side my door. I reported this to nursing supervisors but they didn't seem to care. Shortly after being admitted, I came down with a bad case of bronchitis. I know it was bronchitis because I have been dealing with bronchitis most of my life. I told the nursing staff and supervisors and asked to see a doctor. I didn't get to see a doctor or get any medication for 3 days, and my bronchitis got much worse before improving weeks latter. I could go on and on but I wont. This facility is like something out of a Stephen king novel. Unfortunately my time spent there is fact not fiction. Please don't admit your loved one or your self to this horrible facility.

Excel at Woodbury for Rehab and Nursing, LLC Woodbury, New York 11797

Horrendous place, don’t go there. Worse care ever.

Excel at Woodbury for Rehab and Nursing, LLC Woodbury, New York 11797

If you are close to a vulnerable family member, and you want them in a facility where the professional staff are often difficult to contact, where they give you misleading information about their condition to the point of lying in answering questions, and which does not respond to US Certified letters, then this is the place for you.

Excel at Woodbury for Rehab and Nursing, LLC Woodbury, New York 11797

Excel Rehab has a wonderful nursing staff with the exception of one nasty aide they know who she is…….she does not wear ID. the care is rough and demeaning. Otherwise speaking the rehab team is professional and caring

Parker Jewish Institute for Health Care & Rehab New Hyde Park, New York 11040

It is not right that Parker remains open. This is the worst place that anyone can send a loved one. The state is totally aware of their problems but they do nothing and the state health department helps Parker cover up all the bad stuff . For example if you report mistreatment of a patient , The health department doesn't count that statistic - instead they only count if they themselves on their once annual visit see with their eyes an abuse of a patient. How ridiculous . Parker does bother to give the patients any of their previsikus prescribed medicine, and they dont two or crucial care information . If you try and give it to them they will NOT allow it. This place is operated by pure evil. The devil himself has more

Compassion than these phonies.

A Holly Patterson Extended Care Facility Uniondale, New York 11553

This place is horrible. Building is old, smells and is completely unsanitary. It is dirty, and there are bugs in the patients rooms. Patients are neglected, staff is rude, unprofessional, and incompetent. Stay FAR AWAY.

Excel at Woodbury for Rehab and Nursing, LLC Woodbury, New York 11797

I wouldnt even give it one star. This place is horrible, horrible. There is never anyone at the front desk, anyone can walk in. The alarm on the door that they have when no one is at front desk, what a joke. No one ever comes to see what is going on. The staff is rude and nasty.

Parkview Care and Rehabilitation Center, Inc Massapequa, New York 11758

My husband and I, Registered Nurse were investigators for NYS Dept. Health. My Professional Observations of the Abuse and Neglect our Mother Received, were REPEATEDLY reported to ADMINISTRATOR, SOCIAL WORKER, and Agencies. Consequently, they are PROHIBITING my 102 yr DYING Mother from having Me at her side!!! Abuses: BLACK AND BLUE BRUISES AND CUTS, ARMS - LEGS, Witnessed MANHANDLING BY AIDS, Property Missing, Food ALL over Clothing and Face, Failed to Provide APPROPRIATE TIME Assising with meals, Mother UNMONITORED, FALLING OFF WHEEL CHAIR, OFTEN, IN FRONT OF NURSES, DOING NOTHING TO HELP HER!! Telling Residents to SHUT UP!! STAY AWAY!!!!!!

Meadowbrook Care Center Freeport, New York 11520

excellent

Daleview Care Center Farmingdale, New York 11735

I had my mother at Daleview. The care was outstanding, The staff was friendly especially the therapy staff who helped her to regain her walking ability. I can't say enough. I highly recommend Daleview

Parker Jewish Institute for Health Care & Rehab New Hyde Park, New York 11040

I cannot imagine a caring place has this much ignoring to the poor helpless people who stay this place for help. No one cares this place, when poor patients call for help none of them their for help, if you complaint the management all turn as team and will kick you out from with before the patients is able to walk or get up from the bed. The therapist would make false assessment and would say to you insurance would not pay any more, and take the patient to home. Definetly the families and communities join together and fight for this hell place and should complaint to the heal dept, and NY state. If you ask for help the nurses or CNA would say they do not have enough people, every 15-20 people they have only one person. They are taking from insurance around $1,000/person from insurance company and no help at all, so sad, it is money making place. State has to do something for this place, theay should interview the patients and families for how much care they are getting.

The Five Towns Premier Rehab & Nursing Center Woodmere, New York 11598

My relative is at Woodmere. Overall, she is very satisfied with the services and care at Woodmere. She says that the nursing staff and physical therapists “know what they need to do” and do it with care and a professional attitude. The quality of the food is fine as is the laundry service. She also tells me that patient safety is important there and this makes her feel safe. Lastly, Woodmere works hard to respect its multicultural residents.

Lynbrook Restorative Therapy and Nursing Lynbrook, New York 11563

Thisplace does not are about its residents. Unless you are a family member that will advocate day and night nonstop then don't bother with this place. They are fake and pretend to care when family is present but when family leaves they will just ignore the patient.they do NOT distribute meds on time and not inform the family of declining patient condition. They are good at ignoring people that are suffering

Beach Terrace Care Center Long Beach, New York 11561

Cannot comprehend how this place got 5 stars, nor how-supposedly-the same group of people own Beach Terrace and Grandell-the latter being almost like a hotel. Our dad was on the second floor a few days and the whole place smelled like urine. The staff was lacking-only one nurse per station and most of the times no one answered the phones. Our dad (88 yrs old with dementia) was cut twice when they shaved him, once on his chin and the second time, when my brother and I came to visit him, he was sitting in the chair with dried blood on the side of his mouth. NOT ACCEPTABLE. We came to see my dad on last Tuesday @9:15 and he was shaking in the bed with no blanket and with his pajamas and sheets all messed up. He was supposed to be put in the chair and fed breakfast. Nobody bothered. They left him there and he was scared.

Last Saturday we asked to have him put in the chair for dinner (he was sleeping all day and went to bed @ 4 pm after we got him back to the room from the patio). The nurse in charge refused saying he needed 2 people to lift him (AND?) they only had 2 people at each end of the wings. So they left him bed. Isn't that the aides' job? Not acceptable.

Lastly, the PT people, Karen and Heddy are very good.

We were lucky to get him moved across the street-big improvement!

Excel at Woodbury for Rehab and Nursing, LLC Woodbury, New York 11797

My father had a bad fall and went to the hospital. He needed rehab before going home. This was our first experience and so happy he was placed at Excel at Woodbury. The staff was so attentive and the P.T. people were great. I would recommend for sure. My dads favorite thing was the Bakery. It was free for him and all who visited. We all gained a couple of pounds

The Five Towns Premier Rehab & Nursing Center Woodmere, New York 11598

Woodmere has been my home since April 2012. I never thought about moving because this place is one of the best. They have all the services you would expect – nursing, therapy, laundry etc. All of the staff know what they are doing. They keep us safe and cared for. The meals are good too. One of my favorite things to do is going into the dining room and watching the goings on. I would recommend Woodmere to anyone, including my family.

Cold Spring Hills Center for Nursing and Rehab Woodbury, New York 11797

My dad was there for 6 months and developed a stage 4 bedsore from neglect of turning him properly and a faulty air mattress. The nursing staff tries to attend to patients needs but the overall support is understaffed.The administration is far worse and the doctor mostly ignores you. My dads foot had lost blood circulation and we noticed 2 weeks ago but after mentioning it to him he said it was normal for him. After we demanded to have him taken to the hospital to be evaluated the vascular doctor said that it had been going on for 2 weeks and there was nothing he could do for it and the only option was to have the leg amputated or provide comfort for him. We did not want to put him through that and decided to make him as comfortable as possible. He passed away a few days ago and will be missed dearly. I wish I hadn't placed so much trust that the doctor was handling his foot properly and will have to live with that for the rest of my life.

Rockville Skilled Nursing & Rehab Center, LLC Rockville Centre, New York 11570

If I could give a rating of less than one star, I would. If you ask me why, I would need several pages to respond. I pray every night for my mom's safety and well-being as the staff do not inspire confidence in their ability to care for my mother nor the other patients that call out for assistance. Several of the aides are borderline abusive in their tone and language when addressing patients - this in my presence! Imagine my absence! The "call button" for help? The aides consider this a "suggested response" on their part. Mom is a high risk fall victim with a bed alarm. That alarm can ring anywhere from 3-5 minutes before someone will meander down the corridor to see if she has fallen or is in need of assistance. Meds? Mom's hospital release orders indicated one medication at the top of the page and at the bottom of the page clearly written were the words, "adverse reaction to this medication - DO NOT ADMINISTER-" My mom was given a dose of the INCORRECT medication, which compromised her care. When questioned, the nurse and the doctor both admitted that they "never read the entire report and the information was written at the bottom". Hence, they were "not responsible" for the incorrect medication they gave to her. The facility is short staffed - It is heartbreaking to see and hear patients languishing day after day, night after night while the aides try to care for everyone. Mom has dementia and unless a family member is with her, she will not get the help she needs to help her eat, get a drink of water, cut up her food, etc. When I asked the staff their plan for mom, one of the aides said all she had to do was "push the call button". The call button that was dangling on the floor? I asked? The one she can't reach and no one bothers to put within her grasp? Supplies? I had to ask twice for a blanket because they weren't sure they would be able to get one, and when I was given the blanket, I was told, "you are lucky, you got the last one!" This in the middle of the winter!. On my mom's second night she received the wrong tray - the previous guest had been moved across the hall… Despite the fact that I had opened the tray and begun feeding my mom from it, the aide whisked it out of my hands, capped it, and delivered it to the correct guest despite my telling them that my mom had already "touched the food". Someone failed to update the room change and alert the kitchen as such. It took me 3 days to get them to correct the spelling of my mother's name on the door and on her patient chart. The plus side for this place? The physical therapy department is capable, professional and optimistic. This is translating into my mother regaining her ability to walk again. In summary, unless you can sit by your loved one's side and attend to their daily needs and be their voice, limit yourself to the physical therapy part only!

Cold Spring Hills Center for Nursing and Rehab Woodbury, New York 11797

My dad was there for 6 months and although the nursing staff tries their best to attend to patients needs the overall support is insufficient for most patients needs. The administration is far worse and the doctor mostly ignores you. My dads foot had lost blood circulation and we noticed 2 weeks ago but after mentioning it to him he said it was normal for him. After we demanded to have him looked at the hospital the vascular doctor said that it had been going on for 2 weeks and there was nothing he could do for it the only option was to have the leg amputated or provide comfort for him. We did not want to put him through that and decided to make him as comfortable as possible. He passed away a few days ago.

Parker Jewish Institute for Health Care & Rehab New Hyde Park, New York 11040

My father was in Parkers for two weeks before he was sent to LIJ hospital where he passed away. My family was told that this was an excellent place. It was not! The staff was not caring, not interested & very hard to even find on the floor. They got the patients up in the morning, put them in their wheel chairs & left them there the whole day. No one was around to help them eat, the food was put in front of them & no help. We saw a man fall out of his wheel chair in the cluttered hallway & the staff looked at him & turned away. They said they would have to wait for someone to help them back up!!! When my family had questions no one could answer them, that was the rare times you could find someone to ask! I feel if my father had gone some where else where he got the care that he deserved, he would still be alive today. Please check everything you can before you put your loved one in a home. My family was there every single day & the care was the worse, imagine if someone is there with out people watching!

Nassau Rehabilitation & Nursing Center Hempstead, New York 11550

My stepfather was at this facility for two weeks. At 62 he died of a heart attack while at the facility. To say that his care was subpart would be an understatement. Sometimes the place smelled so bad that my three year old granddaughter made a comment. My stepfather was left paralyzed and with no sensation from the waist down. The only way to know he was soiled was by the smell. He would spend hours asking someone to clean him. On his last day of life one of the aides told him he should get room freshener because the room smelled. He told her it was because he could not get anyone to clean him and she told him not to be cheap - that the freshener was only 99 cents. This man who worked 43 years and never accepted anything from anyone was humiliated. My mom had to go to the hospital because the food was not edible and all complaints about the food and care went on deaf ears. On the day he died I was on my way to tour another facility. When the doctor called to tell me my stepfather had died these were her exact words: "Ms Abrams, Lopez was in rehab but he collapsed. We called 911 but he didn't make it. ". I was driving with my 3 year old grandmother and my mother (his wife of 45 years). I had to act as if nothing happened until I was able to get them home so that I could tell her at home with other family present. This doctor's insensitivity was cruel. If you have a loved one, do not put them in this place. Its not only that they are short staffed, its that they just don't care. No human should have to bear the indignities of these people who call themselves professionals. By the way, other patients who I spoke with had the exact same complaints. Its saddens me that my stepfather's last morning on this earth was in the company of these animals.

Glengariff Health Care Center Glen Cove, New York 11542

This a mice, roach and insects infested nursing home. The place is dirty! I was visiting my dad's friend in the Long term building and the amount of mice I saw running around was disgusting… I'm actually contemplating calling the state to get involved. I cannot fathom the idea of having my loved one lying in that place with mice and roaches running around like that. YUCK!!

Glengariff Health Care Center Glen Cove, New York 11542

My 89-year-old aunt was placed in this facility to recuperate after spending over a month in the hospital. Staff was so inattentive that she tried to go to the restroom herself. She slipped on a wet floor and hurt her back. As a result, she had to stay three or four days longer than planned. They had the nerve to bill her for that time!! We should have sued them. Also, the food was terrible and whenever I called, the attitude of staff was deplorable. They are still bugging my aunt for money.