Review of North Westchester Restorative Therapy & Nursing Crt

1 Star User Review

e had my father here one night and upon the first night I can tell it wasn't going to go well. First of all, the place reeks of urine. My dad is a recovering stroke patient with many disabilities (speech difficulty) and partial paralysis. We warned the nurses (upon seeing that they wanted to leave him in the wheelchair) that he CANNOT be left unattended and that he needs assistance with a lot his daily activities. They claimed they didn't have health records from the hospital he was at prior to arriving, so they had no way of knowing how bad his condition is. The next morning we went to visit our dad, he was moaning and had a bruise on his forehead, only to find out from him that they left him in the wheelchair for too long and UNATTENDED and he FELL!. And not one nurse told us of his fall. . When we complained to the nurses and then the supervisor, the nerve of her and them all to have attitudes.He had headaches afterwards and was sent to the nearest hospital for tests. They staff also said that he'd be returning to them after his hospital stay, and we responded "over our dead body". They will think they get away with murder, especially if the patient has more disabilities than others. Please, AVOID THIS PLACE AT ALL COSTS! There are so many other much better places out there.

Surely, these reviews cannot be from actual patients…. It took 12 hours to get our father out of there.