User Submitted Reviews

The Pavilion at Queens for Rehabilitation & Nrsing Flushing, New York 11354

I like this place because the staff treats you very good. I like the food very much and the soup is the best. Recreation always plays music which helps me relax, I dont want to leave. I like the way they are painting the floor and changing stuff around.

Dry Harbor Nursing Home Middle Village, New York 11379

Very happy with the services received here. They were professional, courteous and took great care of my brother. He was in a lot of pain and they took care of this and got him back on his feet. Very thankful to the whole team.

Dry Harbor Nursing Home Middle Village, New York 11379

This is a fantastic nursing facility. The nurses are very caring & compassionate & the entire rehab department (PT/OT/ST) are excellent. My grandfather received the best of care & was very happy with his overall progress. A thank you to everyone!

Park Terrace Care Center Corona, New York 11368

The only reason that I am giving this place 1 start is because I don't have an option of giving it none. We r there less then 1 month and I don't have 1 nice thing to say. Just stay away. It's old outdated and an absolute nightmare. No communication. After being there for such a short period I feel like we lost the 3 months of progress we made at the acute facility. Find another place. This one SUCKS. Don't listen to all the people that tell you that they have great therapy and care. I don't really know about that yet. I do know that the dr is incompetent. Her license should be revoked. Looking to transfer patient immediately.

The Grand Rehabilitation and Nursing at Queens Whitestone, New York 11357

It needed a rating .I give it zero stars

Rude staff and uncooperative.

Patient is in a new facility and is very happy

Waterview Nursing Care Center Flushing, New York 11354

This facility is horrible! Unsanitary conditions, I've seen roaches crawling in patients room, centipedes also! The treatment given to patients who can't fend for themselves is horrible! I saw an aide hit an older patient who was on a wheelchair coming out the bathroom with his pants off cause he soiled himself! I could tell it's done a lot cause the poor man covered his head and face! Not enough staff and the ones who are working are too busy socializing amongst each other!

My relative is in the process of being taken out though they try very hard to keep him there bringing up all the possibilities for him to be left there!

Grant you a lot of these places are horrible but if you can help it do your research very well and see the ratings of the nursing homes!

Park Terrace Care Center Corona, New York 11368

The staff at Park Terrace Care Center are to say at best - horrible. Nurses are too busy speaking in their own language to even care for patients. They yell at each other while using names of patients in English which makes it extremely uncomfortable to hear. The social worker and coordinator are essentially useless. They tell you what you want to hear then turn around and do the exact opposite. Patient care is extremely poor - I do not know what staff get paid to do. My father was on the 2nd floor for several months. He became more crippled as the weeks went by. There is no advocate for patients at Park Terrace Care Center. How the facility stays open is beyond me. Beware of this nursing home.

Little Neck Care Center Little Neck, New York 11362

The staff is friendly, nurses are attentive, and the rehab is fantastic!

Long Island Care Center Inc Flushing, New York 11354

I came here for short term rehab and had a great experience. I am a nurse and I had the kindest CNA I have ever encountered. She was always available when I needed her and very attentive to all of my needs. The RNs are busy but are still available. Most of all, the therapists are wonderful at what they do. My hat is off to the staff here. They have a highly demanding job and handle it very well and I am grateful for the care I received there.

Bridge View Nursing Home Whitestone, New York 11357

My aunt, has been at Bridge View Nursing Home for a number of years. When I called to find out about her not could anybody find her but they said they had no record of her. I called back to speak to another nurse. Same result.

Since then I’ve left voice mail for three of their executives, including the owner of the home. They seem incapable of returning calls.

Dry Harbor Nursing Home Middle Village, New York 11379

I got my mother into Dry Harbor when she couldn't live on her own any longer. Since I live out of state and cannot have my mother live with me, the best option was Dry Harbor. I had heard positive reviews about the place plus I was very impressed when I took a tour. It is very clean and well maintained. The staff on the floor is very friendly. My mother receives excellent care and attention from the nurses and staff. The woman who takes care of the Medicaid application and processing is very helpful and easy going. The food is excellent and the ambiance is great. The rooms are nicely furnished and the atmosphere is pleasant. I feel my mother is being well cared for. I am thankful!

Park Terrace Care Center Corona, New York 11368

Be careful when you discharge a patient from this facility. Make sure that you receive enough training and do a lot of research on what to expect when you take a loved one home who is disabled. Park Terrace gives little training and does not discuss the implications, danger, safety of bringing a patient home, especailly a disabled, incontinent, partially paralyzed patient. They do not assess the home. Once you bring your loved one home YOU ARE ON YOUR OWN.. Beware from taking someone home from this facility… your life can easily be turned upside down and or destroyed like ours were.I took a patient home only to have to send him back to another facility (Park Terrace wouldn't take him back) The apartment and the living conditions were found to be unsafe by the visiting therapists, home health aides and any visitors to the house. Imagine having to bathe, change diapers in a kitchen sink. Park Terrace said that was safe.

Having to send him to another facility has been devastating for both of us. there are no words to express the sorrow, disappointment and depression we are both experiencing

Long Island Care Center Inc Flushing, New York 11354

The staff at this rehab center really cared about getting my grandmother better so she could return home. The nurses were busy but were always friendly and helpful. I could not believe how patient the therapists were with her. They let her go at her own pace and I eventually got her back home. I would have liked to see her doctor there more but he was always available when they called him. Parking is crazy, but its in Flushing so I was surprised that there is even a lot next to the building. My grandmother is doing great now and I know its the rehab staff I have to thank for that.

The Grand Rehabilitation and Nursing at Queens Whitestone, New York 11357

The facility is clean compared to most places I have seen. Staff is a mixed bag with some very good and others a total waste of a life. Those are in it to get a paycheck.

On their breaks they do not or very infrequently cover for each other. The common phrase its not on my shift or the person who has her will be back soon which is code for about an hour.

The activites are extremely lacking and the facility seems content to pile the patients in the lunchroom for the better part of the day like cattle in a freight car. This is their way to do less since they are in one room which is way too small. The cheapest of the facility to hire more people really degrades the facility.

The P/T is staffed with people who could care less other than having employment not to mention their knowledge!

Little Neck Care Center Little Neck, New York 11362

This place is "for profit". Be aware that they care more about the billing, how you will pay them than telling you how your love one is doing in this facility. The nurses are fine but you need to stay on top of the doctor in this facility to ensure he is giving your relative the proper medical attention. Our experience was a disappointing one with this facility.

Dry Harbor Nursing Home Middle Village, New York 11379

Re: Maria Rm. 326A

I also, wanted to thank Moises, Shantel & Ashley from Recreation.

A huge thank you for the love and compassion Moises show my mom. She told me the other day that you were like her grandson. When mom doesn't see Moises, she always say where is flaco (Moises). She looks forward to his smile and kiss. Seeing my mom so happy when she sees him is a great feeling. She looks forward to going downstairs because of all the wonderful people. Dry Harbor is a special place with all the wonderful people that they employ.

Thank you,

Nilda

Dry Harbor Nursing Home Middle Village, New York 11379

On 1/30/13 My grandmotherwas transferred to Dry harbor Nursing home from NYU hospital after having a surgery to repair a large hernia. She was admitted into Dry harbor with her incision still sutured. Her surgeon has scheduled her for follow visit on 2/8/13 to assess her incision site for progress and had planned to remove her sutures sometime at the end of February. On 2/1/13, My mother had stepped away from my grandmothers side while visiting her, to retrieve money from the atm and when she returned she discovered that someone had removed her sutures. This was AGAINST her surgeons instructions and by doing so, they placed her at risk of infection and possibly bleeding to death as she is on blood thinners. When my mother asked the Head nurse on Duty who removed the sutures and we were told " I don't know who removed the sutures" THE NURSING FACILITY REFUSED TO RELEASE THE NAME OF THE "DOCTOR" who did this until finally hours later and the doctors name was told us. WE ARE EXTREMELY UPSET AT THIS INCIDENT AS THEY HAVE PLACED OUR MOTHER/GRANDMOTHER IN EXTREME DANGER AND BELIEVE THAT THEY ARE TAMPERING WITH RECORDS AND WITHOLDING NAMES AND NOT COOPERATING WITH US OR TAKING FULL ACCOUNTABILITY FOR THEIR NEGLECT. WE SAW MANY GOOD REVIEWS ON THIS FACILITY AND EVEN ASKED PATIENTS..UNFORTUNATELY, EVEN WITH GOOD REVIEWS WE WERE FOOLED! THIS PLACE DOES HAVE SOME A FEW GOOD NURSES AIDES HOWEVER THE MANAGEMENT IS DISGUSTING! I WOULD NOT RECOMMEND THIS PLACE.. STAY AWAY! AND I'M ONLY GIVING 1 STAR BECAUSE I CAN'T GIVE 0 STARS

Dry Harbor Nursing Home Middle Village, New York 11379

DO NOT PLACE YOUR LOVED ONE AT DRY HARBOR NURSING HOME!!!

My family member is a victim of the of the doctors and staff at this facility. They made grave errors in her care and have LIED AND HIDDEN medical information from us and have the audacity to be rude and nasty in the process!

If you place your loved one here, expect to stay day and night if possible, and be very involved and very vigilant!

Unfortunately, in our experience, "good" nursing homes are difficult to come by. But the attitudes and lack of respect and empathy of some of the staff here propelled my feelings about this place to depths of rage I have never experienced in my life!

My heart aches for all those that have no one to speak or fight for them in heir most vulnerable state, because my loved one had a constant stream of friends and family visiting and we were still not able to protect her.

The staff is REPUGNANT and the care is CRIMINALLY NEGLECTFUL.

YOU HAVE BEEN WARNED!! KEEP LOOKING!!

Elmhurst Care Center Inc East Elmhurst, New York 11369

horrible staff especially when you first walk in. not sure about the actual nurses and cnas. the peopl at the front are very rude. called me for an interview made me full out a lot of paper work and wait an hour to see the hiring manager. me and other girl were waiting finalky after psging him multiple times snd after more than an hour he comes picks up the applications and rudely says no! im not hiring anyone if they cant work all shifts! puts the applications down and goes giggling with another coworker. horrible space stay away

Elmhurst Care Center Inc East Elmhurst, New York 11369

the worst nursing home in NEW york

Union Plaza Care Center Flushing, New York 11354

My mom has been here twice so far and I have to give it credit for excellence as a Sub Acute facility. My mom initially went there after a massive stroke in 2001 which affected her left side. She went there a second time most recently in April 2011 after a bout with pneumonia in her lung. The staff were caring, the facility was clean and did not smell, the nurses try to assist with eating but the patients are urged to feed them selves if capable and the facility made a good impression on us as a family. My Mom is 89 yo this year and again we are looking to have her admitted to Union Plaza in Flushing after she gets over another incident with her lungs. Since she is of Chinese descent, it was really important that there were Cantonese speaking staff as well as meals catered to her taste. They also use many innovative measures to rehab the patients. This is a true and unbiased opinion from someone that visited their mom daily at the facility and got to know the staff well.

Elmhurst Care Center Inc East Elmhurst, New York 11369

Very true, these people are pros at covering up their loose ends instead of tying them. A word of advice: If you see this place, take your grandma and run the other way…

The Grand Rehabilitation and Nursing at Queens Whitestone, New York 11357

Food is terrible- chicken is served with feathers; very short staffed, very difficult to get someone to come to your room unless you constantly ring for help or yell for help; some of the staff would prefer to socialize with each other, rather than to assist patients; some of the staff is very nasty to patients who ask for help…overall, staff should spend more time helping patients without an attitude and less time socializing.

There are a few nurses however, who are outstanding, but they are few and far between.

Midway Nursing Home Maspeth, New York 11378

Five star for average services and six star for Social Worker services

Ozanam Hall of Queens Nursing Home Inc Bayside, New York 11361

It's a wonderful, clean facility. The staff for the most part is great, have meet many caring people who enjoy caring and assisting the elderly. How ever no place is perfect, I wish the aids on the floor were more willing to help each other. There has been a few times my mother has neede assistance with the bathroom (which I am willing to help with but not allowed as NH rules go) When the RN asked other aids to help since the one assigned to my mom with busy with an other pacient she told the RN that she wasn't their patint and continued to chat with the other aids that weren't busy. How would they feel if it was there parent that needed help? I also think that when the RN speaks it shouldn't be an option as to weather or not the aid does the task at hand.