User Submitted Reviews

» Latest Reviews for the 5 Nursing Homes in Cattaraugus County, New York

The average user rating for nursing homes in Cattaraugus County, New York is 2.5 out of 5 stars based on 12 ratings.

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  • The Pines Healthcare & Rehabilitation Center Olean Olean, New York 14760

    My mom's care here has generally been good. The staff are friendly, caring, and fairly attentive. She has complained of waiting a long time in her wheelchair before being taken to dinner or wherever she has to go, but in general we have not had any significant problems.

  • Gowanda Rehabilitation and Nursing Center Gowanda, New York 14070

    Had a family member there recently for rehab, Was happy with the physical therapy, however I did not see much encouragement from the nursing staff to follow through with ambulation or promotion of self care. The nursing staff was not rude but was not very warm/ friendly either. The extent of care was minimal in my opinion. Would not recommend or use this facility again.

  • Gowanda Rehabilitation and Nursing Center Gowanda, New York 14070

    Gowanda Rehabilitation and Nursing Facility has SERIOUS internal communication problems. In my most recent experience, staff -- LPN, RNs, Nursing Supervisor of Rehab., PT, Nursing Director and Nurse Practitioner were never on the same page and I was given conflicting information as to the health of my loved one. Instead of relishing the final days of my loved one's life and enjoying spending quality time, I found it necessary to have frequent conversations and meetings with personnel who, until the ultimate death, continued to provide totally different prognoses.

    Rehabilitation personnel do not seem to recognize their own limitations and seek outside help when warranted. A simple diagnosis of pneumonia was not made, in fact staff denied that pneumonia existed. Two hours later an ER team x-ray determined not only pneumonia but sepsis, from which my loved one ultimately died.

    Staff also failed to recognize and adequately treat dehydration which they felt was "slight" until I insisted something be done for my loved-one's condition. ER team later determined there was "severe dehydration" and infused two litres of IV fluids in a period of two-hours.

    No action was proactive - it often seemed as though my loved one was being confused with a nursing home patient and not one who had been sent to rehab for strength and return home. Much of the action taken was reactive to family concerns and discoveries.

    Do NOT send your loved one to the rehabilitation facility unless you plan to spend every hour there keeping watch and advocating for him/her.

    Ask for more information from patients and families who you know to have been there. Do not believe the marketing campaign or television commercials - they selected only from success stories and naturally are not going to focus on the negative.

    Do not let proximity to home influence in your decision. Closer does not mean quality.