Review of Buena Vida Continuing Care & Rehab Center

1 Star User Review

This place was horrific. They should be closed down like many other places. If your family is unable to fend for themselves I am asking u to think twice about placing them their. The doctor n the nurses were complete idiots. My mom was transferred there from Wyckoff Hospital and while there only two days my mother caught a bad infection. She had a fever and was not able to swallow. My niece went to see and acknowledge the nurse stuffing food and medication into her mouth. My niece stated she didn't swallow that and the nurse on top of that continued to stuff her mouth with her already full mouth. The doctor witness this action and said nothing. My niece got up n told them why do u keep stuffing her mouth? The doctor stated her vitals were fine. My niece took the food n medication out of her mouth where my mother then threw up. The doctor n nurse stood by and didn't move a finger to help. We called the ambulance took her to NYU where she was diagnosed with a fever and a UTI infection. It was horrifying to know that these people where treating my mother in such an inhumane manner. I have nightmares thinking how she was feeling and not able to defend herself. She never went back there and now I make sure that I fight with these annoying social workers at the hospitals who annoy and harass you at every moment they have a chance to get rid of your sibling out if their hospital. Don't settle for less. Every family needs better care and be treated with dignity not a savage. My next step is Bellevue Hospice. They will be monitored by me and the second I see something I don't like she's out of there to. I want to take her home but they're giving me a hard time. Fight for your family this is when they need you the most. NYU social workers made me cringe every time they called or came to see me at my mother's room. I want my mother to be in peace not harassed. Is that too much to ask for