Review of The Heritage Rehabilitation and Health Care Center

1 Star User Review

Beyond the fact that the facility is clean, the service is terrible. The nursing staff does not pay attention to the patients. My elderly dementia suffering father was able to roam around at all hours of the night when they were confused. Made it all the way to the lobby without 1 nurse noticing. They ignored alarms. They prescribed medication without notifying any of us in the family. They were supposed to provide 1 hour of physical therapy a day they would only do 10-20. They never provided the speech therapy they were supposed to. I would not recommend this place at all. They did nothing for my father. He made no progress in this place. Do your parent a favor don't send them here. They do not provide any good service and most nurses don't speak English.