Be forewarned it is under new owners who are developers not Nursing Home people. They have gotten rid of all the nursing staff that was there and the replacements are not polite. They have new rules on being sick and when they will do anything…
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Schervier Nursing Care Center used to be great until it was taken over by another company. They let go most of the staff & hired people who don't seem to care about the residents. My father was sick for 2 weeks & we weren't notified until he…
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My 96 year old mom just died from Urosepsis secondary to an untreated UTI. The one she acquired because she was either sitting in stool for extended periods of time or being cleaned in a haphazard manner. God only knows how long she had the…
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Very clean. Great rehab. Love the staff. Very caring.
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This afternoon 3 residents did not get their lunch as the lunch staff under counted the number of meals needed so they got nothing.
Have you ever heard of such a thing? As nice as most of the nursing staff is you have to be as self sufficient…
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Excellent experience. Caring personnel. Clean environment.
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Most of the aides lack compassion & do not treat residents with the dignity and respect they deserve. Often, they do not pay attention to residents needs or respond to minor requests. Residents are often ignored if they complain about pain…
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The service that should had been provided for someone in stage 4 cancer, we felt was not even close to what it should had been.The nurses were very incompetent to deal with someone this Ill,it appears that they are more suited to deal with…
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Wonderful nurses and therapists but the administration staff is incapable or unwilling to communicate in an effective and caring manner or help answer questions. The administrative staff have been rude and belligerent and really have no business…
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ok. clean and kind nurses. Not great communication w doctors or social work dept. Difficult to reach and then would only speak to one family member. When that party became sick, it was a hassle to get any information. NH did not notify us…
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My mother was recently discharged from Schervier's Burke ortho rehab unit. She had broken her hip about 6 weeks ago. She was entirely pleased with the staff,the program, the meals and kindness of everyone at Schervier. She loved her caregivers…
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