I am ashamed to say my mother has been in this facility for about 6 weeks. We knew the first day this place was awful. We have complained about everything from lack of care, nasty employees, unsanitary
conditions, improper medication and that was all in the first 36 hours of being there. Who wants to share bedpans with your roommate or have an aid with zero care or training put you in a dirty bedpan and not clean you after using it. Try to give you meds you were not prescribed or give you the wrong dose. Forget the call bell. What a joke. If they even answer it they leave the room to never return and leave you in a dirty diaper and soiled sheets for hours. I have the photos to prove it! This is a disgrace but it seems to me that they are all like this. While the administrator has tried to improve our situation, when you hire people who really just don't care about the patients, you are never going to earn or live up to the so calle 5 star rating. These are human beings you are caring for. You better start holding people responsible for their actions because one day, that might be you in one of those beds, sitting in a diaper full of feces!