1 Star User Review
I too have had a bad experience with Care One in Moorestown. Yes, it is a beautiful place but like the other reviewer pointed out, don't be fooled by the gorgeous exterior. The type of care our mother received is cookie-cutter, one-size fits all care. She actually fell and broke her pelvis during her stay and ended up being far worse off than when she entered this facility. I will point out that there are many good nurses and aides who have been very kind to our mother and they are angels on earth, and she absolutely adores her physical therapist. However, this facility arranges for services that she doesn't even need such as speech therapy. My mother is recovering from a bout of pneumonia and needs to build up strength - she doesn't need speech therapy. Again, it's this one-size fits all 'care plan'. I hate to say this but I truly feel this place milks the patients for all their worth. It's terrible but I agree with the other reviewer who mentioned this place holds your loved one hostage. THEY decide when you will be released and what type of therapy you'll receive regardless if it's needed or not. Another thing I want to mention is that my family and I tried many, many times to reach our mother's primary doctor and left message after message. Her doctor NEVER once returned any of our phone calls. That is terribly unprofessional. Just be warned this place is not all that it appears to be and if possible, try to do your homework when searching for a rehabilitation facility BEFORE it is needed.