1 Star User Review
My mother was there a year ago, and it was a terrible experience. It is very painful to write about what my mother went through, but she was neglected and almost ignored by many staff. She had a lot of bruises, and they didn't report the bruises, they just told me that it happened on another shift and that she was prone to bruising. This was absolutely not true. The bathrooms were extremely unclean. They moved my mother into another room which had a giant puddle of dried urine on the floor the day she moved in. I would come to visit and find the small trash can in her room filled with her roommate's dirty diapers. They moved residents around with no regard to their feelings. I saw a case when they moved a resident from a room, with a long time roommate they had bonded with, and put them in a room with a women who hated her, and screamed at her day and night. In another case, they put a women who was very stressed and needed calm, into a room with a nearly deaf women who blasted the TV at full volume, making the other women cry, and the staff just became angry at the women for "acting up". Why not put two deaf women together? I could list many more examples of why you should not bring a loved one to this home.