Very nice facility top notch staff is very friendly
|5 Star||6 ratings|
|4 Star||3 ratings|
|3 Star||1 ratings|
|2 Star||0 ratings|
|1 Star||8 ratings|
Very nice facility top notch staff is very friendly
As I type this my Motherinlaw was rushed to the hospital now being x-rayed after her falling out of bed in their rehab division this morning. They say it happened because they were changed shifts. They know she has dementia, they know she has to be watched and the irony of the whole thing is that she was admitted to their facility due to a fall (no broken bones) at home. They were suppose to be getting her to be a little steadier on her feet. Now they add to situation by letting her climb out of a bed. Someone has to answer for this. So is it a good place?? You tell me.
Mom lived at the dimensia assisted living section. She was unsupervised due to lack of staff, allowed to wander off during meals, and finally was being sent to the nursing home section. I intervened and moved her to another assisted living facility. I was disgusted to see an elderly woman not eating nor drinking for a complete day and the answer was to send her to another section.
I was not listened to by administration when I spoke to them, NUMEROUS TIMES.
Mom is now happy, healthy and well taken care of in another facility.
This facility is run down. The furniture is old and mismatched. Cracks in the ceilings and window sills. The carpeting is old and worn. Bartley really needs to be renovated from top to bottom. The hallways are always cluttered with wheelchairs, hampers, and carts with cleaning items. The nurses and cna's are very nice and courteous and my loved one has not any complaints about them. Like I stated above, it needs a complete make-over, it needs to be more inviting.
We had our 2 grandmothers and uncle at Bartley at different times. The staff was compassionate and caring and that was very important to us. It was a relief knowing each were in the best hands.
My Dad was at Bartley, first for Rehab from a broken hip and later for care for his CHF until his end of life. The staff was wonderful and caring. They showed genuine concern for Dad and his needs. From nurses and cna's to the therapists to the maintenance department, activities and food service department to the management, all were very responsive to his needs and very caring. It is not an easy job to care for the sick and elderly and also attend to the family's needs with so many emotions going on. Bartley and hospice treated Dad with dignity and helped him to be most comfortable in his last days of life.
I have to say, I have herd many nightmare stories about long term care facilities. But when I walked into Bartley for the first time to visit my Mother, I was very impressed with the staff and how clean everything was. I knew that Bartley was the right place for my Mom when she told me how happy she was there and how well the staff took care of her. I would like to Thank Bartley for the care they gave my Mother in the last few months of her life.
I must reply regarding the care rendered at Bartley Healthcare, as my experience with my mom was very good. The compassion and caring given to her after she suffered a major stroke was exemplary. Therapists, nurses, CNAs, dietary staff and everyone else we came in contact with did all they could to improve her function, and when it became apparent that she would not recover, shfted into providing the highest quality of life possible in her last days. This care also extended to other members of my family, and we were all comforted by their actions and their words. Bartley staff are good people doing a difficult job.
I am also very surprised at the negative reviews Bartley has received on this site? My father was a patient on their subacute unit late last year. He was treated extremely well and we only have high praise for all of the staff that took care of him. Dad was admitted there following open heart surgery and through the compassion and caring of the nursing and rehab staff he was pain free and on his way to a full recovery in no time at all. He returned home and is still doing great.
Initially I was impressed when I visited Bartley last year,looking for a place for my Dad to get rehab when he was released from the hospital. They may be ok for rehab, but they are NOT qualified to deal with any medical issues. My 1st clue should have been when the Dr. first saw my Dad, and evaluated him in the hallway. I mentioned that his hands were shaking, something new. The Dr. suggested it was Parkinsons without even knowing his medical history ! Absolutely untrue! A few days later, when visiting my Dad, he was ice cold to the touch and very sleepy. We found him sitting, slouched over in the 'day' room. I moved him to a warmer place, got him blankets, and filled rubber gloves with hot water for him to hold to try to warm him up. This was after alerting the nurses who did nothing for him. He seemed to be a bit better and we left him a few hours later. I called the next morning to see how he was and the nurse said he was much better. When I returned to Bartley around 4, he was not better. And he said he had been asking to go to the bathroom all day and no one took him. I raised some hell with the nurse, an aid took him to the bathroom and he was too weak to stand. They had to change him in the bed. I could see he was not well. I had again told the nurses, and asked about blood tests for his urinary track infection, concerned that it was back. They said they could not order the test until tomorrow. I said he needed antibiotics now and that he could not wait. They called the doctor who said he should be released to the hospital.When the parmedics arrived, they were very concerned because is oxygen level was low, heart rate & BP was very low. He was admitted to the hospital and we found that he was septic - probably started on Sunday. He died the next morning.
Had Bartley been more observent AND, had I been more forceful, thing would have been different.
I would never recommend this place.
The reception at care one was absent, nursing took three hours to see Mom after arrival, very poorly staffed, poor CNA care, poor morale, recreational activities were not held on time, not age appropriate, and no professionals were present. Dietary has very young kids in the kitchen they DO NOT FOLLOW DIETS!! Don"t go to this place, it's not well run and the nurses could care less.
I'm not surprised by the low review listed on here. I am rather surprised at the person who wrote that they're loved one receives good care here. I too toured many facilities before choosing Bartley. It all seemed good. The place is pretty, looks clean, and the staff seems attentive. Although much of the staff I agree is very nice, the care is sub par to say the least. My loved one had many falls in this facility as well as medication issues, not being fed, etc. One night I was there a young couple who visits once a month came to see their mom. On the last visit they told the nurse last month my mother had no teeth! You had told me they were lost some how and never found. She was being fed strained foods due to this. They said, you were supposed to take care of it and get her dental care to replace her false teeth. It's a month later she's crying to me because she's still on strained foods! When I heard this coupled with my own experiences that's when I started to worry. Then some of the nursing staff started to reveal the short staffing, etc…. As I looked further into the Bartley I found out many disturbing things concerning their reputation on the treatment of the residents. I think maybe 5 or 7 years ago when it was family owned the care was better and the staff that works there were treated better which means better care for the residents. I have now learned if you want real information on nursing facilities ask around at the nearest hospital. When my loved one was sent to Centrastate for an illness I overheard a nurse say, of course it's lack of care the patient came from the Bartley. So I started to ask the doctor's etc that came in to examine and they all recommended some other facilities. So when searching a nursing facility for a loved one don't pick it because it's pretty or because staff seems friendly on your scheduled visit. Ask the actual residents, call hospitals or local doctors, more important call the elder care attorneys in the area. When I did that, that was when I got the awakening of a lifetime. Also, don't be afraid to ask at other facilities you tour about reputations of other facilities in the same area you are looking. They are honest. I got some wonderful recommendations from facilities I toured but did not want for one reason or another and the social worker staff at those facilities were more than helpful on other recommendations. Be very careful when choosing a facility. Remember, this could be you some day. The administration at the Bartley is dishonest. And that's being nice. The administration and owners of Bartley are making millions and probably bilking the system. This facility is not the right place for anyone. It should be closed or put into better hands.
Wow… I'm shocked at the first review. I've toured many facilities before my mom became a resident at Bartley Healthcare. This is a 5 star Health Grade facility that is one of the reasons we toured in the first place. I am sorry your parent had a bad experience. But my mom has been there since Feb 2011 and has had wonderful care so far. She is treated very well by staff and residents. She really loves the staff they take such good care of her. If they didn't I would not allow her to stay there. I know some of the staff's parents are also residents so that says volumes to me and my family.
Terrible. Nasty staff & residents don't even get there teeth brushed ! I would never put my parent here again even if it was a last resort ! So many falls and sudden deaths. Seemed like a great place on tour but after being there you see the horrible treatment of residents!