I think they are understaffed. Since it has been bought by ocean healthcare it has gone down hill. There Facebook page is nothing like the unit my Mom has been on for 5 years. Sometimes there aren't any staff members in the dining room. Weekend staffing is bare minimum. Some weekends have only 2 aides for the whole hall. When I bathe my Mom, I remove crud from her feet and naval. I have been questioned about bruises on her by ADON. They have treated devoted family members like criminals. I could go on and on! I ask for very little, and sometimes don't get anything. The unit manager changes often. Still waiting for follow up from 2 years ago!
And the business office! I can't wait for them to be investigated.