Review of Premier Health & Rehabilitation Center of Lv, Lp

1 Star User Review

I cannot imagine anyone offering a positive review of this facility.

My mom was admitted there after release from the hospital for an infection. She came in with 1 prescription and left with 8, including a dose 3X a day for "anxiety and panic." A colostomy patient, left weak and vulnerable by an infection, while there the nursing staff ignored her, did not answer her calls on the bedside call button, did not let her out of bed to walk - and in fact, did no rehabilitation routine at all. As my mother stated, they said they were too busy. She was heavily medicated so that she would not ring the buzzer to call for help. She had a roommate that was constantly in pain that the nursing staff ignored, so the patient yelled and screamed constantly. There solution was to medicate my mom heavily so she would sleep thru the screaming. It did not work, she only slept in small increments when the other patient was asleep.

Instead of allowing her up out of bed to drain her colostomy bag, they changed the entire bag several times a day (not drain mind you, but removed and replaced). In the process the nursing staff made no attempt to fit the bag carefully over the small stoma, instead cut a large 2 1/4" hole in the wafer and placed it over the stoma, so stool constantly touched skin and burned thru her skin completely in a large circle. Too make matters worse, she suffered a small stroke while there - that the nursing staff did not even notice - it was noticed instead by one of her visitors.

When she was released to us, we had no knowledge or record of a stroke, and she was weaker and more frail than when she was admitted. She suffered another stroke and died two days after her release. This place was negligent, incompetent and completely unable to provide the basic care they are billing insurance companies for. If you leave your loved one there, you should be ashamed.