Review of River City Nursing and Rehabilitation

4 Star User Review

horrible! while my dad was there-3 of the employees themselves agreed that the place was not good! One said 'I know I hate this place' They never read notes that were given about the patient--miscommunication. Nothing in restroom-when they got him up to use toilet-set him there(he was a fall risk) and left him to go get a depend-then she was like-what does he use to wipe off?? asking me?? she had me had her a glove! When he first got there-he was wearing edema socks(that need to be taken off at night-he wore them for 3 days-no shower for 3 days-never took him to day room to eat(even with sign there-brought him in a tray and didnt help him. I was in room for 8 hours with him(they came in twice) he was suppose to be on a reg. bathroom assist schedule? We took him out--it was dirty(no hand sanitizer near room-no one even came in room until 9:15 in the am. food horrible! employee told us we should bring in our own food-its that bad! told them to put an alarm on his bed(they didnt until his third day there. I came in and he was sitting in a recliner and no call button was near him-yet he had on a braclet Fall Risk! Lack of communication there, staff not around, nothing in the bathroom-except toilet paper and paper towel(never even a hand towel or extra depend in the room? The p.t. nurses were nice and good at what they did(although he only had p.t once in the four days he was there. I called director of nursing 3 times and left message for them to call me. I was cut off several times when calling to see how my dad was--no communication-very depressing place-old everything-not equipped well. Dont go there-since then so many people have told me oh don't ever to to Nebraska Kills! (skills)