Review of River City Nursing and Rehabilitation

1 Star User Review

This place is a wreck. My elderly relative was in recently for what we thought would be twenty days of rehabilitation. We are taking her out after less than a week because of the pathetic care of the staff. Nurses were inattentive and left her to lie on urine-soaked sheets for hours. My relative did not receive a bath the whole time she was there because "they didn't have enough help." Nebraska "Skilled" Nursing ran out of my relative's painkillers, which she desperately needs, for two whole days. When I went to the nurses' desk to see if they could possibly clean up the room or move my relative from the wheelchair, they ignored me for at least three minutes each time while they chatted about their personal lives. It took HOURS for anyone to come in and assist my relative. The food is disgusting - we had to bring in our own. The staff only paid attention to my relative once we hired a day-care worker at our own expense, to monitor the situation. This place needs a complete overhaul, and I sincerely hope the state gets involved. This is a travesty.