wont rate this only as a 1
|5 Star||6 ratings|
|4 Star||4 ratings|
|3 Star||1 ratings|
|2 Star||2 ratings|
|1 Star||34 ratings|
wont rate this only as a 1
This facility has been under new ownership for over a year now since the old ones filed for bankruptcy. To quote a longtime employee, 'this place is the worst that I have ever seen it'. Please don't send your loved ones there. State is called in frequently because there are so many complaints. It truly should be shut down.
A friend of mine was transferred to Metro Care for a week or two and then was transferred to somewhere else. Metro Care couldn't or wouldn't tell me where he was transferred to so now he is completely alone in the Omaha care system.
My Father fell and broke his neck at Montclair, because of short staff. They, then put him back in bed and just left him. That is how I found him a couple of hours later, with a bump, the size of a baseball on his head. I had him taken to the hospital, where he passed away, a few weeks later. We filled suit against Montclair, only to find that they had filled for bankruptcy. I see that they are still going. Avoid this place, like your loved one's lives depend on it….They do.
i agree with the other reviewer.this facility is a joke the do not care for there residents like they say they are going to do since it is a small facility.with that in mind you would think they are getting awsome care but not true.my mother has been in there for almost 2 weeks and i have complained almost everyday. I have went to the head of nursing and i got no response. most of the nursing staff is rude there was only like 2 of the nursing staff that is there cause of the people and not just paycheck. I visit my mother 2 times a day and I have found my other in soiled and or dirty pants almost on a daily basis.not cool. She is there to streghten up her legs but you cant do that if they arent making them walk instead of wheeling them around cause it is easier and faster for them. Thats not why they get paid the high dollars for them to be neglected. or ignored. please think before placing a loved one in the facility. cause it isnt what they make it out to be by no means…the only reason there is one star is cause it wont let me submit my review with no stars filled
horrible! while my dad was there-3 of the employees themselves agreed that the place was not good! One said 'I know I hate this place' They never read notes that were given about the patient--miscommunication. Nothing in restroom-when they got him up to use toilet-set him there(he was a fall risk) and left him to go get a depend-then she was like-what does he use to wipe off?? asking me?? she had me had her a glove! When he first got there-he was wearing edema socks(that need to be taken off at night-he wore them for 3 days-no shower for 3 days-never took him to day room to eat(even with sign there-brought him in a tray and didnt help him. I was in room for 8 hours with him(they came in twice) he was suppose to be on a reg. bathroom assist schedule? We took him out--it was dirty(no hand sanitizer near room-no one even came in room until 9:15 in the am. food horrible! employee told us we should bring in our own food-its that bad! told them to put an alarm on his bed(they didnt until his third day there. I came in and he was sitting in a recliner and no call button was near him-yet he had on a braclet Fall Risk! Lack of communication there, staff not around, nothing in the bathroom-except toilet paper and paper towel(never even a hand towel or extra depend in the room? The p.t. nurses were nice and good at what they did(although he only had p.t once in the four days he was there. I called director of nursing 3 times and left message for them to call me. I was cut off several times when calling to see how my dad was--no communication-very depressing place-old everything-not equipped well. Dont go there-since then so many people have told me oh don't ever to to Nebraska Kills! (skills)
I would not recommend this Nursing home. My grandmother was admitted to receive end of life care until her passing. We had *specifically* asked to be notified directly (I had even asked if they needed our home number and they replied that they had it already) when they thought my grandmother might be close to passing so that family may be with her when it occurred. They did not call, however, and we were told through a third party, instead, and that call did not reach us because they used a different number than the one we gave the Nursing home. And when I asked the attending nurse why we had not been notified I was replied to with "Well you got the call either way, didn't you?" So because of this, my grandmother died alone.
We are new to this facility and were very pleased despite the reviews,like all things there will always be dislikes, nothing is perfect we should all know that. The ladies at the front desk were very friendly in helping me out with all the many questions,overall i had no complaints, the staff all seemed very helpful, we feel this was a good choice home away from home - thank you all!
Very unhappy regarding the care of my father. He appeared to be uncleaned and upon questioning staff, found out that there were too many call-ins and that the bath aid was pulled to perform other duties. This happened several times. Gave my dad bed baths to clean him up, also shaved him myself. He was losing weight. Again, the staff were too busy to ensure that my father ate. The food did not look appetizing, nor did it taste good. My family brought in food and healthy snacks for him. Too many patients and not enough staffing to give the care that my father needed. We made arrangements for other care and brought him home.
My mom has been at Omaha Nursing Center for over a year now and we have been very satisfied with the care she receives. The staff is caring and attentive and they address any questions or concerns we may have. Mom likes the food most of the time (which is quite a victory, since she was such a good cook herself) and she enjoys visiting with other residents. The building could use some updating, but it is kept extremely clean, which to us is much more important. I recommend this facility.
The nursing staff were great- very friendly and attentive. They went out of their way to make sure my mother had everything that she needed. They even offered therapy on the weekend and had lots of activities in general, to include live music and always the daily paper. The food was much better than we expected compared to your typical hospital food. Mom was very happy with the care. I'm surprised by the comments posted by others- we would recommend Nebraska Skilled to any of our friends.
This place was like a bad nightmare!! Worst treatment of patients I have ever seen. Should not be in business!!!
Worst care and food and facility. DO NOT take any relative you care about here. Therapy was a joke. Should be closed down in my opinion.
I don't know where to begin since no one deserves being placed in this facility. Small hall ways for wheel chairs; call lights on for over an hour and no one comes; if this is a rehab center, where is the rehab equipment; when I visited an individual being rehabilitaed - there was one piece of equipment, even though this piece of equipment was to move an individual from chair to bed, etc; where is the staff when you need them - big turn over of staff; no activities for residents; the facility is being renovated but needs to be trashed. Safety issues abound. I don't understand how this center passes code? Please look at this facility before you place your loved one there! Animals are in a better facility than this.
My mother was getting worse at this facility because they let her lay in bed all day and only get up once for physical therapy. She was brought her meals in bed. She was not required to get dressed. Her new facility requires her to dress, attend 3 meals in the dining room, and attend 3 sessions of PT/OT/ST in the exercise room. 6 times out of bed is way better than 1. She is doing much better since we moved her.
this place is the most disgusting place imaginable. i wouldn't leave my dog there. the stench of urine is overwhelming from the front entrance throughout the entire facility. the mattresses are old and God only knows how many people have died on them. i removed bedding to look at the mattress in my mothers room and it was covered with urine stains. the staff there are unprofessional, rude, incompetent, loud and mouthy. most don't have any answers to questions at all. a white trash facility and staff. i have filed complaints with the attorney general, bbb, consumer reports and dhhs.
This place is a wreck. My elderly relative was in recently for what we thought would be twenty days of rehabilitation. We are taking her out after less than a week because of the pathetic care of the staff. Nurses were inattentive and left her to lie on urine-soaked sheets for hours. My relative did not receive a bath the whole time she was there because "they didn't have enough help." Nebraska "Skilled" Nursing ran out of my relative's painkillers, which she desperately needs, for two whole days. When I went to the nurses' desk to see if they could possibly clean up the room or move my relative from the wheelchair, they ignored me for at least three minutes each time while they chatted about their personal lives. It took HOURS for anyone to come in and assist my relative. The food is disgusting - we had to bring in our own. The staff only paid attention to my relative once we hired a day-care worker at our own expense, to monitor the situation. This place needs a complete overhaul, and I sincerely hope the state gets involved. This is a travesty.
My uncle had a total knee replacement. The nursing and therapy staff were attentive and friendly. We visited a few other places that had a nicer look to them but their staff was not as welcoming as the staff at Nebraska Skilled.
that place needs alot of help
My father can't walk.., he is confined to a wheel chair.
Needed help to go to restroom.pushed his button for help to but no one came for 20 mominutes. So he got down on his hands. And knees and crawled to the restroom. He is 85. This should not be tolerated.
Absolutely terrible. They mix the alzheimers patients with the regular patients. Enough said. They basically get the patients up and stick them in front of the tv in the lobby all day long. They have very few activities there. Only bingo once or twice a week. They are very understaffed. There are basically 2 cna's to a floor. My grandma fell and no one came even though her light was on for a half hour. Smells like pee in the halls. Building and inside is very dated. Poorly run nursing facility. Basically they need to remodel and get some more staff to help these poor people out. Glad my grandma is out of there.
Deplorable conditions! The place is just filthy. My mother and I took a tour of this facility, the admissions person was less than friendly. While there I saw lights on, but didn't see a single staff member. She introduced me to the ED and she was rude and condensending. I got the feeling, she didn't want anything to do with my sister and me because we are black.
This facility is the worst I have ever encountered. It is filthy ~ a tray of food was left in the hallway for more than 3 days and when I finally asked if anyone planned to remove it, it was covered with fruit flies. The smell of urine and feces (except at holiday time when there was a potential for outsiders to visit) was absolutely disgusting. Although the direct care staff may have a certification, there are very few for whom English is the first language. If I couldn't understand them and they couldn't understand me, how could they ever respond to residents. I feel that Montclair is understaffed. Residents were parked in wheelchairs around the TV for hours on end. The alert monitors used to assist residents with fall risks usually weren't working. Based on my mother's appearance, I was able to tell that no one had paid any attention to her needs for much of the day. Fortunately I was able to stop every day so that the staff knew me and knew I would not hesitate to file a grievance complaint. I have called the state of Nebraska to request an investigation.
i think its nothing but a fancy jail!
Old. Depressing. Staff work hard, but uneducated in some medical needs. Some staff seem to be above helping patients. Not the best place, but better than some. Brookstone Meadows in Elkhorn while beautiful decor, is not where anyone should go. Food at IMC Fontenelle is blah…nothing to write home about. With all we can do in medicine, it would seem Alegent Health would work harder to take care of their faithful patients toward their aging years, and their senior years. Not so at Fontenelle Home.