Review of Frontier Health & Rehabilitation

1 Star User Review

Run away! I had my mom stay here for a week and a half because she was non weight bearing and wasn't safe to be in her home environment. I don't even know where to start. The office manager doesn't even know how to fill out paperwork. Not one nurse did their job. The aids complained when my mom had to go to the bathroom. She was up with assist and they made her use a bedpan because they were lazy and didn't want to get her up. The Dr. ordered a UA and the aide just left the urine on top of the toilet just sitting there and never collected the specimin. I made a special trip up there to drop off my moms new physical therapy script and watched the nurse make a copy and she lost it so when therapy needed the script it was lost and not in the chart so my mom didn't get her therapy. The food is so horrible. I want to complain to state that they need to make a visit. Ice is in a cooler by the nurses station and it had dirty debris at the bottom! Fruit flies are eating at your meals as your are eating! It looks like a sanitoriam. Hasn't been updated in at least 4 decades! If you care for your loved ones…do not send them here! I didn't know it was this bad…I yanked mom out before she was scheduled to leave!