1 Star User Review
My grandfather moved into Crystal Creek in Florissant, MO because my grandmother (who normally takes care of him) was in the hospital with anemia. My family felt that a trained staff would be able to take better care of him than we could alone. WRONG! The staff at Crystal Creek left him without his dentures so he was unable to eat, no one helped him eat meals except for the family when visiting, and then he fell and broke his hip and has to have surgery. A WWII veteran in his 90s should not be ignored and left to fall, causing a painful, risky and expensive surgery. Needless to say, after only a few days in the facility he is no longer staying at Crystal Creek, and the family will have an in-home nurse from now on. Avoid Crystal Creek if you care about your loved ones! They made things worse when they were supposed to be helping our family!