User Reviews » Lutheran Senior Services at Meramec Bluffs

I wish they had a "zero" star rating. My mother is there right now. The "help" has been cruel, mean, drunk, and neglectful of her. She's in the REACH unit and very scared right now. Last night they wouldn't answer her calls to go to the bathroom… Full Review

It looks nice from the outside but is worn and not kept that clean on the inside. My mom was on the rehab floor and her room was never cleaned (had been there for a week) until we inquired about it. Not good communication among staff. Did not… Full Review

This care center is horrible. It is dirty. They never clean the rooms. The staff is covered in tattoos. They neglect the residents needs. You would be better off living on the streets. I would not trust them to take care of my dog!!!!!!!!… Full Review

The care center is excellent. The staff truly care, and they always have something going on. Mom loves it. Full Review

Not much of an effort to talk with family more than once a month. Full Review

Poor internal communications between departments. Weekend nursing staff less than par. Full Review