Looks great, but that is where it ends. Didn't take care of my mother in timely manner. Left bathrag with feces in her sink. Left wet diaper on floor. Left soiled diaper in bag in corner twice. Had to eat her breakfast on potty chair with feces in it. This is just a sampling of a 1 month stay. They also told me she was incontinent and was in a diaper, however; she does wear depends in case of an accident, but IS NOT incontinent. I wouldn't let them take care of my beloved dogs.