1 Star User Review
I would not use this facility again based upon our experience. We received questionable care and the billing/business office was one of the worst experiences we have ever had with a billing office or any company for that matter. We live in the area and wish we would have driven the extra 10 miles to another hospital that we believed and received better care in the past. New River Medical Center used to be named Monticello Big Lake hospital and it is public knowledge that they paid out millions of dollars in at least one lawsuit involving a death. We gave them another chance after they changed their name and are sorry that we did.