User Submitted Reviews

Lake Ridge Care Center of Buffalo Buffalo, Minnesota 55313

1) They attempt to berate residents into turning over control of finances to Lake Ridge staff members

2) They ignore health care directives

3) They do not bill insurance properly in attempts to extort residents they know have savings into paying out of pocket, despite having billed the insurance successfully in the past before they knew about the resident's financial status

4) When a resident's guardian / power of attorney objected to abuses, Lake Ridge staff attempted to convince the resident to withdraw the power of attorney.

5) When the resident finally left the facility, Lake Ridge staff accused the resident's family member of stealing a wheelchair and attempted to get the police involved, despite the resident having brought the chair with her when she moved in and having owned it for years before her first visit to Lake Ridge.

Lake Ridge Care Center of Buffalo Buffalo, Minnesota 55313

My mother was in Lake Ridge for several months in 2011 and it was one of the worst places I've ever seen. The CNAs and the nursing staff was wonderful though. If not for them we couldn't have left her there. The food was horrible, the adminstration was unhelpful and slow to give us any information that we needed to make decisions for my mom's care. The cleanliness was lacking. She ended up just sitting in her room and getting more and more depressed. I would not let anyone send their loved ones there in the future.

Lake Ridge Care Center of Buffalo Buffalo, Minnesota 55313

My mother is at Lake Ridge and absolutely loves it. The staff is top notch. Every time she comes back from either a day trip or a hospital stay, the staff welcomes her back and gives her hugs and tells her they missed her. She feels loved and cherished. The staff treat her like they would their own mother. The staff realize my mom is very precious to me and the rest of my family and keep me posted regarding any health concerns. Mom likes the food! A 5 star rating isn't high enough for this facility. The fact that mom is 86 and is now acting like she's 50 again is due, in part, to the care she's receiving at Lake Ridge. The staff keep mom's spirits high by loving her and accepting all her quirks. I can never repay the staff for all of the wonderful things they do for my mom. Thank you.