Review of Regency at Shelby Township

1 Star User Review

Horrible in every way. They continually place their residents in unsanitary, and potentially dangerous situations. They are under staffed and ignore the residents especially those who cannot speak for themselves. Residents clothing disappears while in laundry, meals are not served or are brought at wrong times or are the wrong type of food from what is ordered. Residents are left all night to sleep in their own urine soaked bed. Nurse aids do not respond to residents pushing call buttons. When residents are checked in, there is absolutely no basic information describing steps to ordering food, what care is actually provided, how progress is tracked, frequency or number of days of physical therapy provided, and they do not contact relatives of residents who cannot speak for themselves before over medicate them especially those who complain about the horrible situation. Wish I was a lawyer so I could step in and get this place closed down…