Review of Regency at Shelby Township

1 Star User Review

The Facility is ill equipped to handle people with complicated issues. Staffing is inadequate and subpar. You need to look past the new building and clean surroundings. Unless you plan on spending 24 hours a day with your loved one to ensure proper care I would not place your parent or husband in the facility. It took six days to get my father an anabiotic for infection which placed him in the hospital with sepsis.

Replies to This Review

You are so correct! The staff is VERY RUDE on nurse in particular Leanne. Very rude everytime I visited mom! My mom ended up passing in this facility on hospice which during that time I NEVER knew people who were so rude and watching her go in this facility in such an INHUMANE way! Don't put any loved one here! My rating would be a ZERO

I totally agree. The place is nice but the staff is not in a hurry to do anything. 3 days in they were unaware of conditions my grandma has. they were given wrong paper work when needed to take to her doctors. That's a HIPPA VIOTION. someone elses chart

The button for help has been pushed and up to 30 mins waiting to get some to help with restroom needs. That's unexceptable!!

The lady up front is a doll tho. She makes it nice for anyone coming in and will do anything to help.