1 Star User Review
Extremely poor service. This facility appeared to look good on the outside and in the lobby. I read many decent and good reviews prior to admitting my mother for short term rehab. We were shocked once we actually got into the patient area. It was obvious that the facility was understaffed and staffed with mostly poor performing employees. Many patients were left in wheelchairs sitting in the hall ways unattended, some were pushed closer to an employee area so they could be watched. As a new patient, my mother was not given any welcome information, no explanation of how to use the services available did not provide a wheelchair for use failed to provide medication when needed, did not respond to nurse call button….. I could go on. We attempted to discuss our concerns with staff but was greeted with rude behavior and poor responses. The facility manager did not even respond to listen to our concerns! The nurse admin was rude argumentative and did not respond to our needs. Something as simple as requesting additional pillows to aid a broken arm in bed was not fulfilled. Do not go hear and do not subject any loved one to this treatment!!!