User Submitted Reviews

» Latest Reviews for the 46 Nursing Homes in Oakland County, Michigan

The average user rating for nursing homes in Oakland County, Michigan is 2.3 out of 5 stars based on 271 ratings.

5 Star
25 reviews
4 Star
9 reviews
3 Star
2 reviews
2 Star
12 reviews
1 Star
79 reviews
5 Star
61 ratings
4 Star
22 ratings
3 Star
14 ratings
2 Star
30 ratings
1 Star
144 ratings

  • Wellbridge of Rochester Hills Rochester, Michigan 48307

    When we first visited this facility, we were very impressed with the promises made and the look and feel of the building. Unfortunately, real life did not live up to the sales pitch. Upon check-in, the nurse would not even get a pillow, saying, "its not my job." That pretty well summed up our experience with the nurses. We did find one personable and conscientious nurse, but no others. The aides were good, in particular two of the young ladies.

    I will say that the PT and OT staff were outstanding. Very kind, thorough and patient. For that reason alone I will not give Wellbridge lower than 2 stars. The nursing staff, however, owes me a star!

    I cannot recommend Wellbridge at all. Be prepared to argue and do a lot of your own work if you dare to leave a loved one here.

  • Clarkston Specialty Healthcare Center Clarkston, Michigan 48346

    I am a former employee of this facility and I beg and urge you to NEVER put your loved ones in this hell hole! This place is literally a joke. Residents do not get taken care of. We were ALWAYS shorted staffed. I (a Nurse) would often get stuck taking two halls (so unsafe) which came out to be about 60 patients at one time! They don't care about you as an employee though, they will never thank you or have your back when something happens and you need the day off. The best thing I ever did was leave that place! Its nothing but drama. The CNAs will hookup in patients rooms when they are LOA, or at the hospital. The administrator sleeping with a nurse 20+ years younger than her. Just an all around bad bad bad place to work. Don't even get me started on their HR lady, Eva. She is a liar and will NEVER call you back. If she does, its literally months later and she is so fake when apologizing. All in all, IF YOU VALUE YOUR HARD EARNED NURSING LICENSE….DONT WORK AT THIS FACILITY. CLARKSTON SUCKS!

  • The Villa at Silverbell Estates Lake Orion, Michigan 48359

    I went unannounced to see a relative i had not seen in many years. I noticed that he was happy, appeared well cared for and looked better than he had in years. All of the reidents appeared clean.i could tell that this facility had many total care residents. Staff was polite to family members. Spoke to residents with respect.Staff also appeared clean and neat. I know no place is perfect. Working in medical field i have seen my fair share of facilities.This one seems to have staff that care about their residents .i was impressed and am glad my family member is there. Sincerely, S from FL.

  • Boulevard Health Center Rochester, Michigan 48309

    This facility is one of the two top rated care centers in the area. As far as I'm concerned it is the Gold Standard by which all care centers should be compared to. My wife is a current resident and is receiving excellent care. The staff is caring, friendly and responsive. Any concerns are quickly addressed. Kudos to Mrs. Debbie Foster for her excellent service. The place is clean and well run. Quite the opposite of many of the facilities we visited before we chose this one. If you or a loved one is in need of this type of care I don't think you will find a better place for them anywhere.

  • Westlake Health Campus Commerce Township, Michigan 48382

    My father was a patient at Westlake Health Campus for rehabilitation prior to having surgery for a aortic aneurysm. He was admitted on April 5 2017 and found deceased in the early morning hours on April 9 2017. His cause of death was listed as End Stage Chronic Obstructive Pulmonary Disease yet the surgeon performing the surgery evaluated my father and gave him the green light to proceed. The responding officer failed to report a hematoma with a large bruise around it on his left temple consisted with a fall or hitting his head, therefor no Medical Examiner was called in to investigate his death. The attending nurse also failed to mention in her report about the injury on my fathers temple. I'm currently having this investigated and wanted to warn others to watch their loved ones closely in this facility!

  • Wellbridge of Rochester Hills Rochester, Michigan 48307

    This has got to be one of the worst rehabs I've ever seen. If I could give it zero stars I would. I guess the one star can go to physical therapy. The care here was awful. They are constantly short staffed. The nurses are over worked and miss things because they are trying to cover too many patients. House doctor would not return phone calls. Labs ordered by infection disease doctor and cardiologist ignored. Labs were mixed up and sent to the wrong doctors. We had to fight them for everything, even to do these necessary tests. We had to catch the fact that she was oxygen deprived and get her on oxygen. She was there a week after having a septic hip and it took them 60 hours to get her antibiotic started; that took MULTIPLE phone calls from us. Her cardiologist ordered some specific heart tests. He did not receive the results for 2 weeks. Wellbridge kept insisting they had been sent. When cardiologist did receive them they tried to call Wellbridge several times to have them send her immediately to ER. They did not answer the phone. The lab had also tried to contact them with the critical results and again they didn't answer. The next morning when the cardiologist got in touch with family, we rushed immediately to get her to ER and had to fight with them to get them to release her. They threatened her with going AMA and insurance not paying for things. The doctor tried to say they could handle this "in house" and finally got in touch with cardiologist who said she was absolutely to go to ER. We were told at ER that her potassium was critically low. There were a couple of nurses that did their very best to help our mom. The physical therapy department was very good. Unless you plan on staying with your loved one 24/7 and are prepared to fight for everything they need, I would avoid this place. What I have listed here are only the highlights. There were many many other issues.

  • Wellbridge of Novi, LLC Novi, Michigan 48374

    The decor is beautiful like a hotel rather than a rehab facility. The physical therapy department is very helpful and open to communication. That is all I can say that is good. I blame the nursing staff and doctor for my mothers death. There is NO communication with the patient advocate and the doctor or nursing staff. I asked over and over to speak to the doctor, please have him call me with my concerns about my mother. It took 4 days of constant asking for him to call me. After giving him my list of concerns he never called me back with the results. I asked for a week everyday to please have him call me, I asked for his phone number, the nurse told me he couldn't give me the phone number. I had filed a complaint about a specific nurse and while at my mothers home visit with physical therapy to bring her home she was wheezing and have a hard time breathing. When we got back to the facility the physical therapist and myself spoke to the same specific nurse and asked her to check mom out. She checked her blood pressure and oxygen level and told us mom needed to relax she was anxious from the home visit. I said I don't mean to tell you how to do your job but shouldn't you listen to her chest she said NO I go by vitals and her vitals are fine, she just needs to relax and breath. The next day the day nurse started her on breathing treatments, a chest xray and blood work was done. Mom had pneumonia! That was Friday, still no word from a doctor. I called and spoke with the nursing director, told her my concerns with the specific nurse and the doctor not returning any of my requests to let me know the results of my concerns about mom. I requested for that nurse never be moms nurse again, I don't want that nurse to care for her. I was told done and she would see about the doctor returning my call. Saturday my mom was having a hard time swallowing and had thrown up her breakfast, she was still having a hard time breathing, she was given oxygen. Saturday night the nurse I requested never be mom nurse was in fact her nurse after I was told she would never be her nurse again. I tried contacting someone with authority that night but was told no one was available on the weekend. Sunday I was 2 blocks from Wellbridge when the nurse called and said they were sending mom to the hospital 2 blocks away to get checked out, the doctor said she probably needed fluids and IV antibiotics. It took a long time for mom to arrive after being told the paramendics were already there and when she did, she was in severe critical condition and put on a ventilator. The paramedics said she was found in her room unresponsive on the floor. My mother who was suppose to come home in a few days, died 7 hours later. We went that night to collect her belongings and no one confronted us or asked how she was. The next day I figured someone would call and ask how she was, no call ever came. Something went terribly wrong and Wellbridge staff is to blame. Mom should not be dead.

  • Medilodge of Farmington Farmington, Michigan 48335

    I have had a novelty candy machine in the employee break room of Medilodge Farmington for many years without problems when Medilodge took over this facility recently an employee took a hammer and screwdriver to the quarter slots and took all the candy. If they are willing to do this to a quarter candy machine imagine what they could take from you or your loved ones…

  • Regency at Waterford Waterford, Michigan 48328

    May I state first, the nursing staff cared for my Mother. She passed away on Sept. 6th, 2016. My complaint, as I have read in previous reviews is with the office personnel & owners or management. I went to close my Mom's personal account on the day she passed away. They already had the check, made out to her due to she had went into the hospital. She was back at Regency when she died. I asked the office worker why couldn't they make the check out to me or my son, (names on account). She had to call corporate, what a laugh. Ok, left with check. They called my husbands cell to speak with me. I called his person back. They wanted the check returned to them stating there was a balance due from 2011 Another bad idea.. No money from my Mom's account was returned. They figured it was theirs to keep. My son & I put this money in her personal account for her hair etc. I feel they had no right to keep this at all. They pull this on the very day my Mom passed away. I told them they are so cold-hearted to pull this & hung up the phone.

  • Medilodge of Milford Milford, Michigan 48381

    I'm now on day 4 without my heart and thyroid medication. I keep calling and keep getting the runaround. After 16 months I was glad to get out of there. No medications given to me upon release. With the exception of the DON, the rest are worthless. You can count on one hand the good nurses over all 3 shifts. They don't take responsibility for what they do wrong, you get blamed. In addition, lying is rampant among the staff. Terrible place for long term care.

  • Medilodge of Rochester Hills, Inc Rochester, Michigan 48309

    I was appalled when I saw the facility my wife was being admitted to. Unlike the Heartland Troy facility she was in a month ago, the room and the entire building looked old, dingy, dark and tired with a urine smell. My friends and relatives voted to get her out of here ASAP.

    But I saw how the staff followed and shared all of the medical notes from the hospital with me on arrival. This transparency continued through the other shifts. I became on a first name basis with many of the staff including the social workers, the admittance and the doctor and Nurse practitioners.

    The social worker comforted us and helped with all of our insurance , hospice and funeral arrangements as my wife's condition naturally progressed. Although we brought her here with the initial idea for therapy, when it became apparent that she was not responding the therapy staff did not coerce her to participate and hurt her like the Troy facility did.

    Again in comparison she never complained about being mistreated like in Troy. Rather I saw that they changed her bandages daily(with dates on them), applied salves and ointments regularly and rotated her position from one side to the other several times during the day to avoid the bed sores she may have got in Troy. They did this gently and professionally. They were strict about us wearing gloves so that we didn't transmit infections when we touched her.

    The nurses knew my correct cell phone number and called me when they observed changes in her condition. When I came in they would tell me about medication corrections and test results without me asking. At Troy Heartland it was sometimes difficult to find this out and I felt like a stranger there.

    When it became necessary to change to hospice mode we had the full hospice level at our disposal and ready, but it wasn't necessary because the staff switched to comfort medications that kept my wife from suffering and adjusted them accordingly so that we could say our farewells in this difficult time. This place truly has Heart and the staff could not be more compassionate. We felt like our loved one was cared for by friends. When my wife passed the nurse went in and cleaned her up and gave her a dignified last pose and then everyone hugged us.

    You certainly can't judge a book by its cover.

  • Medilodge of Milford Milford, Michigan 48381

    Do not send you family members there my mother was only there no even one day and was found unresponsive. Now she's in the hospital with severe brain damage due to lack of oxygen. We have no idea how long she was out. Currently she's on a ventilator with no chance of recovering. The place is smelley and untrain staff. There is no doctors or supervisior available after business hours. They had no business accepting my mother in and they couldn't handle her. I don't give it any stars. If you have a love one there please be present every day.

  • Clarkston Specialty Healthcare Center Clarkston, Michigan 48346

    Horrible care. Even the basics are ignored or slacked off on and if you are not with your loved one at all times insisting on proper basic care they will not receive it . I would not recommend this facility to anyone. EVER. It broke my heart to leave my loved one at anytime.