Review of The Manor of Novi

1 Star User Review

I was completely disgusted with most of the staff (excluding those who did laundry - they always took the time to find missing clothing/blankets). None of the staff has a name tag or their position at the facility. I found that very disturbing when we couldn't report negative or positive comments/concerns. The gave him drugs he did need which put him in the hospital over Christmas and died one month later. No one even sent a sympathy card. The place smells terrible all the time. The help is terrible they are not compassionate at all. My father had many things stolen from his room. They have a man there that technically belongs in a mental ward but they said he does't qualify. Well, this man goes into EVERYONE'S' rooms whenever he pleases and does very strange things, stealing, crawling under my dads bed, laying on my dads bed, going into woman's rooms and sitting with them, touching them and stealing their cloths too! The man cannot talk and I have never seen anyone ever visit him so I know he is truly a lost soul. My advice definitely don't place a loved one there; they will deteriorate faster in that environment.