User Reviews » The Manor of Novi

Understaffed. Can't keep employees. Beware. Full Review

My mom had the best of care at the Manor of Novi. No one lives in a perfect world at any time. I tried to support all efforts to give my mom the best that she could live. It truly STILL takes a village to love and help someone.... They did… Full Review

They were very helpful when I was seeking a home, and very willing to accomodate. The rooms are nice and the staff cares Full Review

Room was not prepared for admitted patient. Staff response was helpful. The doctors and nurses seem to want to overdose knowingly. Family imput is not encouraged. Old building with dated interior. … Full Review

We feel that my mom - with Alzheimer's - was overdosed to keep her quiet. Every time someone came to visit she was out of it. She sustained a broken hip and had a bad bed sore while at the Manor. … Full Review

I was completely disgusted with most of the staff (excluding those who did laundry - they always took the time to find missing clothing/blankets). None of the staff has a name tag or their position at the facility. I found that very disturbing… Full Review

Very caring staff and ongoing improvements over the last 2 years. Full Review

One of the most unprofessional establishments that I've ever been to. Over dosed medication to patient. Patient was sicker when I removed them from this facility than when they were admitted to this facility for just physical theraphy. I… Full Review