User Submitted Reviews

Fountain View of Monroe Monroe, Michigan 48162

FountainView told my family 24 hours prior to Memorial Day Weekend that my mother would have to be moved to some other facility.

Fountain View of Monroe Monroe, Michigan 48162

Absolutely THE WORST! The administration is horrible, lacks knowledge relating to any matters regarding insurance coverage, nor do they come close to even making an effort to try. The staff is half skilled at best. The arrogance of these folks is mind boggling. A complete and thorough investigation of Fountain View needs to take place. Clean house, top to bottom and start over Fountain View. Haven't you caused enough heart ache and damage?

Hickory Ridge of Temperance Temperance, Michigan 48182

Worst care takers I have ever seen. All the night shift cna's do is smoke and take lunch breaks. I can not believe the type of people they have working for them. Heartless fools. And on top of it they look like bums off the street.

The Oasis at Monroe Rehabilitation and Nursing Center Monroe, Michigan 48162

The staff here is pathetic first off. Residents constantly call for help and none is given. When inspected they score better because they step up their game and act differently because their jobs depend on it. Food is a whole other story. I can gurentee a homeless bum can find better food in a days span. These seniors are giving all their income to this place, it is pathetic.

Fountain View of Monroe Monroe, Michigan 48162

The only thing good I can say is the facility looks new.

The nursing staff is overworked and detached in the one on one care they provide.

I would not leave a loved one there alone if they were unable to care for themselves.

Fountain View of Monroe Monroe, Michigan 48162

This facility is terrible, not only is there managment changes going on, (the old director of nursing got fired for stealing patient narcotics) but it is nothing but political and clicky. there are very few nice nurses and aides, the administrative staff you dont see and they wont talk to youand most of them are snotty. The care is terrible, my father started to get a bed sore after he was there for a hip surgery that was infected. Nobody follows up with anything, promises were made to me and my brother that were not kept! Would not send anybody here again or tell anybody about it. !!!

Hickory Ridge of Temperance Temperance, Michigan 48182

Can you use a -5 for a rating? I had a family member who was there recently. During my very first visit I observed the following: Most of staff not wearing name badges to identify who they are, when you go to the nurses station, you are ignored until staff finishes their conversations with each other, there isn't a nurse in the dining area during meals (what if someone chokes?), trays are delivered uncovered and if resident needs assistance the food is cold before they are fed, no alternates are offered if someone doesn't like the entree, staff who is to feed residents talk to each other ignoring the residents, when someone is to have physical therapy, they do it one time a day, aren't assisted/encouraged to walk to dining areas or in halls, they become dependent, no one knocks when going in and out of resident rooms, incontinent patients aren't taken or offered the restroom every two hours. ALL THAT WAS OBSERVED WITH ONE VISIT -

The Oasis at Monroe Rehabilitation and Nursing Center Monroe, Michigan 48162

I base my rateing on the care my mother recived at MagnumCare of Monroe, the staff was prompt, kind, friendly, and beyond patient. Everyone had a role and did thier part. Thank you MagnumCare for helping us care for our loved one so she could come home.

Hickory Ridge of Temperance Temperance, Michigan 48182

1 - My father was a patient there and was discharged with CHF, within 5 hours of their discharging him to home, he had to be sent to the hospital. They were aware of the CHF. Also, when they delivered his meals, they did not open containers or cut food up or give any assistance.

Fountain View of Monroe Monroe, Michigan 48162

My mother has been here awhile,and so far things have been going well. The staff has been kind ,attentive, and friendly. Everything is clean. The only complaint I have is with the meals. The food is ok, however if you dont like the 2 choices being served for lunch and dinner, there are few alternatives. Various soups, sandwiches, fruits, and salads should always be available for those residents that dont like what is being served that day. If the menu choices were improved, this facility would be much better!

Fountain View of Monroe Monroe, Michigan 48162

My grandma loves Fountain View! The facility is clean and the staff is courteous! Her speech therapist is wonderful! I really like everything that is offered there…The office staff is helpful and always cheerful! It is a nice place and I would recommend it to all! Thanks for reading! Sandy

Fountain View of Monroe Monroe, Michigan 48162

This is a terrible nursing home! My Grandpa was care for at Fountain View of Monroe for the last 2 weeks of his life. While the place appears nice on the outside, the care taking place on the inside is far from adequate. Unfortunately, my family had to report them to the state for negligence after my Grandpa was discharged. If you are searching for a facility to place your loved one, I strongly urge you to not put your family member at Fountain View of Monroe. The staff is also rude, and does not accept responsibility for their actions.

Fountain View of Monroe Monroe, Michigan 48162

I have nothing good to say about this place with the exception of a few nice considerate nurses and couple of aides. Otherwise, this place is unreal. Administrative staff is hateful and disrespectful. So sorry my parent has to be there but not of my choosing. Would take my parent out in a heartbeat… Please do NOT put your loved one in this place. It's just the old Frenchtown Nursing home with a new face. Same crappy treatment on non caring.

Fountain View of Monroe Monroe, Michigan 48162

This would have to be worse nursing home I have ever visited. I wouldn't let my dog stay there. Rude and very unprofessional.