1 Star User Review
The one star is for the lovely new building. I would give negative stars if possible for the management and staff. My mother was sent here from the hospital needing rehabilitation after major surgeries. Tendercare okayed her transport, but did not make the necessary checks with her doctors on her medication needs. She sat, unattended and unhelped all day as they refused to admit her. HUGE failure to communicate with hospital, and she was sent back to the hospital that evening, still having received no care. She was treated like a package dropped off that they wouldn't sign for. This is all such a shame since the facility is lovely - we had heard horror stories but still gave them a chance and no one should be treated like that. There should be an investigation at this building for the numerous problems.