1 Star User Review
The lobby smelled of urine and covered up by cleaning solution….My family members wheel chair is discusting and appears to of been sitting in urine. In one room, I found a 97-year-old woman, lying in her own waste. Another resident was found on the floor and later died from her injuries….the staff could not immediately explain.
They meet just the minimum standards but are considered "much below average," according to the federal rating system and recent surveys and complaints on neglect and abuse. Inspection reports of this facilitiy show the daily despair many residents face.
Residents said that when they voiced concerns, staff responded at times rude and abusive to them. State investigators cited (whom was at the facility for two weeks recently due to complaints and investigations)the nursing home, concluding that residents could not speak up without fear of reprisal.
When the I asked the nursing home's administrator, Tim Hayes, about the my complaints, he said: "What do you want me to do about it. Anybody can say anything." He would not comment further.