Review of Altercare of Big Rapids Center for Rehab & Nursing Ca

1 Star User Review

My mother was there for a 5 day respite care stay. She has an ostomy bag which must've let go. Wet clothing (along with one of your sheets and mattress pads) were placed into a bag of clean(?) clothing. We were told she had no bottoms (which were in the bottom of the bag with wet clothing on top of it). Missing a pair of sweatpants, unfortunately I don't remember what color they were. She has dementia. She drinks a glass of wine daily which she greatly enjoys. Wine was prescribed and brought. She forgets to ask for it and she may have had one glass. She was asked once to join activities which she declined, after that, basically left in the room. A haircut was asked for by me and that never happened. When we picked her up, she was complaining of having bad abdominal pains (constipation) nothing was done for her either. Basically, she was miserable…supposed to have been a "vacation" for all of us.