User Submitted Reviews

» Latest Reviews for the 8 Nursing Homes in Berrien County, Michigan

The average user rating for nursing homes in Berrien County, Michigan is 2.7 out of 5 stars based on 15 ratings.

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  • Royalton Manor, LLC Saint Joseph, Michigan 49085

    My father was a resident in 2013. Initially, the nursing home team gave us multiple promises about his care, none of which happened without our family's complaining and watchful eye. The doctor never examined him for his medical conditions, he was dehydrated, he was left with diaper on all day without changes, and he fell 4x times, the last two incidents went unreported by staff, luckily two of the workers informed us. My father was removed from the home due to negligence and a L.A.R.A complaint and investigation was launched through the state of Michigan. The stated found that the dates in question regarding my fathers falls were missing from the medical documentation. For the benefit of the reader, once we asked around in our community (churches and other senior organizations) we received feedback that the facility was lacking in it's care. Wish we had know that in the beginning.

  • West Woods of Niles Niles, Michigan 49120

    My mother was sent there for rehab after surgery on her wrist. Here are some of many complaints:

    1) Tied her to an alam in a wheel chair and the bed. Was not allowed to get up by herself, even though she was capable.

    2) When call light is turned on, it takes FOREVER for someone to respond, yet I am told they are overstaffed, not understaffed.

    3) The food is horrible, small amounts served and quality very low.

    4) Mother admitted on Monday, not seen by doctor, or nurse practicioner, until Thursday.

    5) Given medicated patch when it had been removed at the hospital.

    6) Did not give her hearing aids until late morning. One day, she NEVER got them.

    7) Twice they dressed her without a bra!

    I could go on and on. Please don't put a loved on in West Woods. We were there every day. I can't imagine how she would have been ignored if we weren't.

    In fairness, the staff was friendly, just not attentive.

    The physical theraphy was good, and my mom loved Joe. But, they did not teach her how to dress with one arm, and do normal day-to-day with just one arm.

  • Royalton Manor, LLC Saint Joseph, Michigan 49085

    my grandfather has been in this so called nursing home. He was told not to get out of bed on his own and to call for help. On several different nights he has hit his call button for help around 2 am and not received any help until 6am and 7am. while waiting for help he wet himself and his bed. the staff took him to the bathroom, would not let him wash his hands and put him back into a peed in bed. they did not change the sheets. Several complaints and I mean several have been made and yet he still goes through the same thing every night. Cant believe they call this place assisted living or a nursing home

  • West Woods of Niles Niles, Michigan 49120

    Nice facility with a good staff. My 80 year old mother was there for 3 weeks of rehab, the physical therapists did a good job and were focused on getting her back to 100% as soon as possible but didn't push it too much. The staff overall was very helpful and caring, we didn't have to worry about her well being at all. Only negative is the food is ok but not great, they should try to improve the quality of it, but overall as nursing homes go it's well run, professional and clean.

  • Chalet of Niles, LLC Niles, Michigan 49120

    Silverbrook Manor is under new management which is working hard to improve patient care and an overall facility/staff makeover. During our Mother's stay we had a terrible tragedy in our family which resulted in a death; Silverbrook was extremely helpful with any and all our needs. The staff here went above and beyond to accommodate our family. Silverbrook's staff worked with our family and provided us with accommodations to stay with our Mother for several nights and anything else we needed. The therapy staff was helpful in working with our Mother to gain strength. Thank you. The nursing, CNA's, and management staff were all helpful and supportive to our Mother and our family. Thank you admissions and business office for putting up with all my questions, you were very helpful! Thank you again Silverbrook for all your help and concern.

  • Riveridge Rehabilitation & Healthcare Center Niles, Michigan 49120

    Riveridge is a great clean facility that feels like home. It is not a facility that wows you with there look of the building but the staff is always happy and very caring. I decided on Riveridge because I would rather have good care than a pretty building and I am glad I made that choice. Their rehab group is excellent and gets people on their feet and back home. I would recommend it to anyone looking for there loved one.

  • Royalton Manor, LLC Saint Joseph, Michigan 49085

    I have my aunt at Royalton Manor and could not be happier! She came in with a broken hip and broken rip and after physical therapy was able to once again be independent. She chose to stay at Royalton Manor long term and spends her day doing activities, socializing, and enjoying life. The care at Royalton Manor is exceptional. The staff is truly caring and I have nothing short of pleased. I would recommend Royalton Manor to anyone!